Solutions Engineer

🕒 il y a 2 mois

🌽 Illinois – Distant

🌽 Illinois – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

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Qargo TMS

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2020

🚗 Transport

☁️ SaaS

🤝 B2B

Transport • SaaS • B2B

Qargo TMS est une entreprise technologique en pleine expansion qui propose un Système de Gestion de Transport (TMS) conçu pour transformer le secteur du transport et de la logistique en automatisant les processus administratifs et en optimisant la planification. Basée à Londres et à Gand, l'entreprise se concentre sur la création d'une plateforme SaaS conviviale et intuitive qui améliore l'efficacité, la rentabilité et la durabilité pour les opérateurs de transport et les entreprises de logistique.

Description

• Deliver engaging technical demos and walkthroughs of the Qargo TMS platform. • Tailor demo environments and solution configurations to accurately reflect customer workflows and operational requirements. • Analyse customer needs and provide recommendations on product fit, integration requirements, and system usage. • Support Business Development Managers with technical scoping and feasibility assessments. • Translate customer requirements and sales conversations into structured technical feedback for Product and Engineering teams • Maintain expert-level knowledge of Qargo’s features, roadmap, integrations, and API capabilities. • Assist in preparing technical proposals and detailed platform walkthrough documentation. • Work closely with Product, Engineering and Customer Success teams to ensure customer requirements are understood and incorporated into product development. • Provide input on improving demo tooling, training materials, and customer onboarding processes. • Apply transport/logistics domain knowledge to guide customers on best practices. • Stay informed about sector trends, regulatory requirements, and technology changes that affect customer needs.

🎯 Exigences

• Based in Chicago • Multiple years of relevant experience in a customer-facing role (e.g. support, onboarding, consulting, pre-sales, or similar) • Experience in the transport or logistics sector is essential. Strong understanding of industry processes, workflows, and operational challenges. • Strong communication and presentation skills with both technical and commercial audiences. • A hands-on, analytical approach to problem-solving • Experience with CRM systems (like HubSpot) and demo tooling • Experience in a SaaS environment is a strong advantage • A valid US drivers license and willingness to travel occasionally for on-site demos and customer meetings

🏖️ Avantages

• A competitive salary package with attractive benefits • A role with responsibility, ownership, and impact from day one • Growth opportunities to match your ambitions • A fast-paced international environment where you’ll learn something new every day