Field Service Engineer II

🕒 il y a 27 jours

🏄 California – Distant

🏄 California – Remote

💵 $90 000 - $115 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🔧 Ingénieur Service Itinérant

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Rapid Micro Biosystems

Site WebLinkedInTous les Emplois

51 - 200 employés

🏥 Santé

🏭 Fabrication

💼 Conseil

💰 €81 000 000 Private Equity Round en 2021-03

Healthcare • Manufacturing • Consulting

Rapid Micro Biosystems est une entreprise qui s’attache à révolutionner les tests de microbiologie de contrôle qualité grâce à des solutions innovantes telles que le Growth Direct System. L’entreprise propose un éventail de technologies et de services, notamment l’automatisation des processus, la détection rapide, des logiciels de collecte de données et de reporting, ainsi que divers services de validation. Leurs systèmes permettent un Environmental Monitoring efficace, des Sterility Testing, des Bioburden Testing et des analyses d’eau, en réduisant les erreurs humaines, en renforçant l’intégrité des données et en générant des économies. Rapid Micro Biosystems vise à transformer les laboratoires de microbiologie de CQ en apportant une automatisation qui délivre des résultats de tests microbiens plus rapides et plus précis, optimisant ainsi les opérations de laboratoire et garantissant la conformité aux exigences réglementaires.

Description

• Perform successful installations at new and existing customer sites • Complete regularly scheduled Preventative Maintenance activities on time • Provide dependable and reliable service for emergency customer repairs per service levels defined by the Warranty or Service Contract • Complete all paperwork within departmental goals • Will complete service reports, expense reports, and SFDC requirements • Complete all necessary training on time to meet Quality requirements • Develop working knowledge of industry practices and company policies • Support the new instrument Sales Process by performing site inspections

🎯 Exigences

• Minimum of technical degree or equivalent military experience, bachelor’s degree preferred • 2+ years of relevant work experience • Demonstrated ability to read, comprehend, and interpret scientifically written documentation • Strength in defining problems, collecting data, establishing facts, and drawing valid conclusions • Ongoing development of professional output including written and verbal communications • Critical thinking in technical decision making • Computer/Microsoft Office proficiency, especially in Outlook, Excel • Professional email etiquette • Presents recommendations and receives support and guidance from a supervisor and senior-level FSE • Experience working with mechanical systems consisting of pneumatic and servo-controlled mechanisms • Experience working directly on software-controlled instruments • Demonstrated experience working in ISO or GMP controlled environments in the life science field • Acquired knowledge of computer networking • Previous experience having worked as a field engineer and understanding of appropriate and professional customer handling are required. • Understanding of the FSE role and openness to mentoring by senior-level FSEs • Knowledge of procedures to effectively contribute to updates and procedure improvements

🏖️ Avantages

• Rapid Micro Biosystems is proud to offer a competitive total compensation package designed to attract, inspire and retain the best talent in our industry. • In addition to base pay, our full-time regular employees are eligible for an attractive benefits package, • cash incentive opportunities, • and an equity grant.