Manager – IT Product Lead, CRM / GPO

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🕒 il y a 5 jours

🔔 Pennsylvania, Texas – Distant

🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Recruiting.com

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11 - 50 employés

🎯 Recrutement

☁️ SaaS

🤝 B2B

💰 Private Equity Round en 2006-06

Recruitment • SaaS • B2B

Recruiting. com est une plateforme de recrutement qui collecte des informations personnelles et non personnelles auprès des chercheurs d'emploi pour être utilisées par les recruteurs et les responsables d'embauche. Les utilisateurs peuvent soumettre leur CV ou remplir un court formulaire pour être considérés pour des opportunités d'emploi actuelles et futures. Le site met l'accent sur la confidentialité des utilisateurs et leur permet de gérer leurs données personnelles, y compris en modifiant, changeant et supprimant leurs informations. Recruiting. com stocke les données des utilisateurs de manière sécurisée jusqu'à ce qu'ils demandent leur suppression, offrant une solution de recrutement complète pour les chercheurs d'emploi et les employeurs.

Description

• Serve as the technical lead and product owner for the CRM and client portal products supporting core Group Purchasing Organization (GPO) operations. • Accountable for the end-to-end technology delivery of solutions built on Salesforce Service Cloud and Experience Cloud, including API integrations. • Ensure that products are delivered in alignment with business priorities, customer requirements, and security standards. • Provide coaching and guidance to a cross-functional team. • Collaborate with IT and business stakeholders to drive continuous improvement and product strategy. • Develops and maintains product roadmaps that incorporate new features, technical debt reduction, and product end-of-life or retirement planning. • Manage vendor contracts and service provider performance.

🎯 Exigences

• Bachelor's degree in Computer Information Systems or another related field, or equivalent work experience • 7+ years in Information Technology in progressive levels of responsibility, with 2+ years in a leadership or team lead capacity preferred • Strong understanding of Salesforce Service Cloud and Experience Cloud, including platform architecture, declarative and programmatic development approaches, and Salesforce release management • Experience managing API integrations between Salesforce and other enterprise cloud platforms • Strong understanding of creating and maintaining technical backlogs and integrating architecture, new features, and technical debt improvements into a Product Roadmap • Experience supporting GPO operations, pharmaceutical distribution, or healthcare-related business processes preferred • Experience managing or supporting a client-facing portal built on Salesforce Experience Cloud preferred • High-level understanding of several components of IT such as: Product Management, Technical Architecture, Business Analysis, Testing, or Operations and Support • Some budgetary responsibility preferred • Excellent written and verbal communication skills, including the ability to respond effectively under pressure. • Preferred Certifications: Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Service Cloud Consultant, Salesforce Certified Experience Cloud Consultant, SAFe Product Owner / Product Manager (POPM), Certified Scrum Product Owner (CSPO) or equivalent.

🏖️ Avantages

• medical, dental, and vision care • backup dependent care • adoption assistance • infertility coverage • family building support • behavioral health solutions • paid parental leave • paid caregiver leave • training programs • professional development resources • mentorship programs • employee resource groups • volunteer activities