Senior Software Engineer – AI Telephony Systems

🕒 il y a 3 mois

🗽 New York, North Carolina – Distant

🗽 New York – Remote 🌲 North Carolina – Remote

💵 $100 000 - $160 000 / an

⏰ Temps Plein

🟠 Senior

🧑‍💻 Développeur Full-Stack

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Red Ventures

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2000

🏢 Entreprise

💸 Finance

💰 Private Equity Round en 2018-07

Enterprise • AI • Finance

Red Ventures est un portefeuille d'entreprises axé sur la simplification des expériences numériques et aidant des millions de personnes à prendre des décisions éclairées sur des sujets importants. L'entreprise combine la technologie de l'IA, un contenu de haute qualité, et des analyses de données sophistiquées pour personnaliser les expériences numériques pour les clients au sein des marques détenues et en partenariat avec les plus grandes marques mondiales. Red Ventures offre également des services aux clients, aidant les marques mondiales à améliorer leurs parcours clients, et s'engage dans divers investissements incluant des startups et des partenariats stratégiques. Leurs domaines de prédilection incluent l'éducation, la connectivité à domicile, les services financiers, l'énergie et le voyage.

Description

• As a Senior Software Engineer, you’ll design and build scalable, cloud-based systems that enable real-time voice interactions across our platform. • Lead the development of core services that blend AI, telephony, and automation, helping shape how people communicate with our brands. • Own the design and delivery of new features end-to-end — from architecture and implementation to deployment and observability. • Work with product managers, AI engineers, and data scientists to bring conversational intelligence into real-world voice experiences. • Improve system performance, latency, and reliability across a distributed, event-driven stack. • Provide technical leadership — mentoring other engineers, sharing knowledge, and helping shape best practices across the team. • Participate in code reviews and on-call rotations, ensuring production systems run smoothly and efficiently.

🎯 Exigences

• Languages: Strong proficiency in Python and TypeScript/Node.js. • Cloud Infrastructure: Deep experience with AWS (Lambda, DynamoDB, S3, CloudWatch, ECS/Fargate, etc.). • Telephony: Hands-on experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms. • APIs: Skilled in designing RESTful and event-driven APIs (WebSockets, SNS/SQS, or Kafka/Redis Streams experience a plus). • CI/CD: Proficient with modern DevOps workflows (GitHub Actions, CircleCI, or similar). • Testing: Strong commitment to automated testing (unit, integration, and load testing). • Telephony Protocols: Exposure to VoIP concepts, SIP, and telephony protocols. • Familiarity with observability stacks (Datadog, New Relic, or OpenTelemetry). • Databases: Familiarity with relational databases and basic working knowledge of SQL.

🏖️ Avantages

• Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.