Key Account Manager – DACH, Coffee

🕒 il y a 6 jours

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 12%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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REPA

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2018

🤝 B2B

📦 Logistique

🛍️ eCommerce

💰 Private Equity Round en 2016-09

B2B • Logistics • eCommerce

REPA est le premier fournisseur européen de pièces détachées et d’accessoires pour la restauration professionnelle, les machines à café et distributeurs automatiques, ainsi que les systèmes de réfrigération. L’entreprise offre une grande disponibilité de pièces d’origine, une livraison rapide partout en Europe grâce à plusieurs centres logistiques et de préparation de commandes automatisés, ainsi qu’un accès à une boutique en ligne. REPA propose également aux OEM des solutions après-vente et des programmes de gestion des pièces détachées, ainsi que des services de support technique et d’intervention — notamment une assistance 24 h/24 et 7 j/7 — pour les chaînes de restauration. L’entreprise commercialise aussi des pièces détachées pour l’électroménager et des outils pour baristas.

Description

• Manage, develop, and strategically expand key and premium coffee-sector accounts across the DACH region • Acquire new key accounts and build long-term, sustainable customer relationships both on-site and through office-based engagement • Plan, manage, and implement REPA’s premium strategy in close coordination with the Head of the DACH Business Unit • Take responsibility for relevant projects and initiatives • Advise key and premium customers in writing and by phone on products, services, and individual requirements • Analyze customer needs, business potential, and market opportunities, and derive and implement appropriate measures for sustainable customer development • Serve as the interface between suppliers and internal specialist departments to resolve technical and subject-matter issues • Work with Marketing, Product Management, Customer Experience, and Sales to further develop the REPA Premium model • Maintain and manage customer-related master data and ensure a high level of data quality • Independently manage customer inquiries and sales activities in coordination with the field sales team • Support the identification of new business opportunities and market potential within the coffee segment

🎯 Exigences

• Successfully completed commercial training or an equivalent qualification • Several years of professional experience in key account management, sales, or a comparable customer-focused role • Experience in the coffee industry, ideally in coffee machines, coffee equipment, professional coffee, vending, foodservice, or HoReCa • Excellent communication skills and a professional, confident manner • Strong service and customer orientation, with a genuine interest in building long-term customer relationships • Structured, independent, and solution-oriented approach to work • Very good written and spoken German and English; additional foreign languages are an advantage • Proficient in CRM systems (e.g., Salesforce or Microsoft CRM), ERP systems (e.g., SAP or Navision), and standard MS Office applications • Experience with analysis and reporting tools such as Power BI, Qlik, or Tableau is an advantage • Affinity for data and KPIs, with the ability to identify customer, market, and revenue potential and derive concrete measures from these insights • Enjoy working in a dynamic, international environment and be willing to take on responsibility

🏖️ Avantages

• Attractive compensation package including Christmas and holiday allowances • 30 days of annual leave • Hybrid working model with flexible working hours and a flexitime account within a 40-hour workweek • Company pension scheme • Canteen with subsidized meals • Individual training and professional development opportunities • Regular employee events • Employee referral bonus • Corporate Benefits • Job ticket • Free employee parking • Job security within an internationally successful, rapidly growing, and family-friendly group of companies

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