Senior Software Engineer

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

💵 $130 000 - $190 000 / an

⏰ Temps Plein

🟠 Senior

🧑‍💻 Développeur Full-Stack

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Replicant

Site WebLinkedInTous les Emplois

51 - 200 employés

💼 Conseil

🏥 Santé

🛡️ Assurance

Consulting • Healthcare • Insurance

Replicant est une entreprise qui fournit une plateforme avancée d'IA conversationnelle, conçue pour résoudre de manière autonome les interactions de service client. Leur technologie aide les entreprises à améliorer l'efficacité et la satisfaction client en résolvant jusqu'à 80 % des demandes des clients sans besoin d'agents supplémentaires. La plateforme excelle à réduire les temps de traitement, améliorer les scores CSAT et diminuer le turnover des agents. Les solutions de Replicant sont utilisées dans divers secteurs tels que les assurances, la santé, les services aux consommateurs, le commerce de détail et le transport. La plateforme est de niveau entreprise, offrant des interactions IA fiables et naturelles avec des capacités sophistiquées de voix et de transcription, garantissant précision et sécurité pour leurs clients.

Description

• Build new features powering millions of daily conversations on Replicant’s core AI voice and chat products • Ship full-stack end-to-end features with high impact • Integrate automatic speech recognition, text-to-speech, and conversational AI model improvements into products • Refactor, optimize, and debug production systems while balancing latency, cost, and user experience • Participate in regular on-call rotations and monitor live production systems • Continuously improve systems based on performance metrics and customer feedback • Contribute to knowledge sharing and mentorship across distributed systems, high-availability design, and enterprise-scale AI user experience • Participate in team and company-wide office events; travel as required • Collaborate with product and machine learning teams to enable customers to build AI-powered conversations

🎯 Exigences

• 5+ years of full-stack software engineering experience, ideally in SaaS, AI, or complex real-time systems • Experience owning and shipping elegant, maintainable, continuously improving solutions that scale to millions of users • Experience raising the bar for engineering in teams • Strong collaboration and communication skills • Mastery of AI tools for writing, improving, debugging, and refactoring large codebases • Experience designing and implementing automated, manual, and AI testing • Mastery of TypeScript and frontend frameworks such as React or similar • Mastery of Node.js for production-grade backend systems • Mastery of Python • Experience with Rust, LLM prompt engineering, Google Cloud Services, or Kubernetes • Familiarity with relational databases such as MySQL and PostgreSQL • Familiarity with AWS, GCP, or Azure and CI/CD pipelines • Familiarity with metrics, logging, and monitoring • Enthusiasm for AI, machine learning, and telephony • Ability to attend occasional in-person company events • Authorization to work in the United States or Canada

🏖️ Avantages

• Company-wide offsites and smaller team gatherings • Conferences, books, and courses funded through a tech and learning stipend • Remote work by design with flexible calendar management • Flexible vacations • Paid sabbatical after 5 years • Comprehensive benefits • Physical and mental well-being stipend • Competitive salaries • Equity in the company