Field Specialist I – Advanced CIP

Emploi pas sur LinkedIn

🕒 il y a 3 jours

🦀 Maryland – Distant

🦀 Maryland – Remote

💵 $56 444 - $76 925 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Ricoh UK

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1936

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

Ricoh France est un fournisseur de solutions d’affaires complètes, spécialisé dans l'intégration et l'optimisation des technologies pour améliorer l'efficacité et la productivité sur le lieu de travail. Leurs offres incluent des services d'impression gérés, des solutions cloud et d'infrastructure, la cybersécurité, l'impression numérique et la gestion des processus d'affaires. Ricoh France se concentre sur la transformation des espaces de travail numériques pour améliorer l'expérience des employés et promouvoir la collaboration, tout en offrant une large gamme de produits de bureau et de production, tels que des imprimantes et des scanners. Ils exploitent également une plateforme de commerce électronique pour un approvisionnement simplifié des produits IT et médias, et s'engagent en faveur de la durabilité et de l'innovation centrée sur le client.

Description

• Configure, install, troubleshoot, network, maintain, and train customers on Ricoh products and services • Provide consultative and strategic support for complex product and recurring issues • Lead technical problem-solving and knowledge-sharing efforts • Identify volume-building opportunities that increase utilization of Ricoh equipment, supplies, and services • Assemble, adjust, maintain, and explain products and equipment operations according to specifications and documentation • Promote Ricoh support functions and offerings and manage customer needs • Manage personal schedules and assist with multiple solutions and schedules • Maintain productive relationships with customers and Ricoh personnel • Execute workload management and field call-handling procedures • Provide customer training, observe equipment and workflows, and present improved methods and solutions • Meet response-time, repair-time, quality, productivity, and cost-control objectives • Complete administrative tasks, logs, processes, reports, and time/activity tracking • Maintain assigned car stock and/or customer on-site inventory • Participate in Ricoh Extra Value program opportunities and bill accordingly • Perform other duties as assigned

🎯 Exigences

• Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions involving extensive use of a personal vehicle while conducting company business • Requires a high school diploma • Coursework and experience involving computers, electronics, mechanics, basic networking, connectivity, and printing software applications are preferred • Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role • Advanced proficiency with Microsoft Office applications, computers, mobile technology, and associated applications and/or systems • Advanced multitasking and prioritization skills • Ability to identify problems and opportunities and develop effective solutions • Strong organizational, interpersonal, and verbal communication skills • Ability to handle highly confidential information • Ability to avoid and resolve conflict effectively • Goal-oriented, self-motivated, and committed to ongoing self-development and development of others • Ability to travel extensively daily between customer locations, including travel by foot and outdoor work in varied weather conditions • Occasional overnight travel may be required • Ability to move wheeled objects up to 400 pounds and lift/carry objects up to 50 pounds • Ability to perform frequent stooping, bending, squatting, kneeling, ladder use, and regular use of calculators, keyboards, and hand tools • Shift work, overtime, standby, and/or on-call responsibilities may be required

🏖️ Avantages

• Medical, dental, life, and disability insurance options • Retirement Savings Plan (401K) • Health Savings Account (HSA) • Flexible Spending Account (FSA) • Team member tuition assistance programs • Paid vacation time • Paid holidays annually • Other benefits supporting health, wellness, and personal and professional development