Product Management Director

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $165 000 - $205 000 / an

⏰ Temps Plein

🔴 Expert

✅ Responsable Produit

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Rimini Street

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2005

🏢 Entreprise

☁️ SaaS

🔐 Sécurité

Enterprise • SaaS • Security

Rimini Street est un leader mondial dans le support et les services logiciels d'entreprise, offrant des solutions de support de bout en bout pour les systèmes critiques. L'entreprise se spécialise dans la réduction des coûts de support, le comblement des lacunes en compétences technologiques et la fourniture de conseils stratégiques pour prolonger la durée de vie des investissements ERP et permettre la croissance des entreprises. Avec des offres comprenant des services gérés et professionnels, des solutions de sécurité, des services d'interopérabilité et de conformité, Rimini Street soutient des logiciels d'entreprise largement utilisés tels qu'Oracle, SAP, Salesforce, Microsoft et plus encore. En tirant parti de son vaste talent en ingénierie interne, Rimini Street offre à ses clients un support inégalé, garantissant des niveaux de satisfaction élevés et des économies de coûts.

Description

• Own defined Rimini Manage service offerings or product areas, including service definition, lifecycle management, and continuous improvement. • Translate customer needs, delivery insights, and market feedback into clear, outcome-oriented service definitions that emphasize efficiency, reliability, and reduced operational burden • Support the development of business cases, pricing inputs, and packaging recommendations for new or evolving Rimini Manage offerings. • Lead cross-functional execution for new Rimini Manage launches and enhancements, ensuring readiness across delivery, sales, and marketing. • Track and analyze performance metrics (e.g., adoption, utilization, customer outcomes) to inform continuous improvement. • Partner with Service Delivery to improve scalability, consistency, and repeatability, reducing variability while maintaining high customer satisfaction. • Develop clear, data-driven updates and recommendations for senior functional leaders and executives. • Partner with Service Delivery and Engineering to ensure Rimini Manage offerings align with delivery capabilities and quality standards. • Work closely with Product Marketing to support positioning, messaging, and enablement materials for Rimini Manage. • Collaborate with Sales and Sales Enablement to ensure Rimini Manage offerings are clearly understood and effectively supported throughout the sales process. • Engage with Finance on forecasting, margin considerations, and performance tracking.

🎯 Exigences

• Bachelor’s degree or equivalent experience required; MBA or Master’s degree a plus. • 6-8+ years of experience in product management, service design, or related roles within enterprise software, IT services, or managed services. • Experience defining, launching, or managing service-based offerings with an emphasis on operational execution and customer outcomes. • Strong analytical skills with the ability to use data to inform decisions and recommendations. • Proven ability to work effectively in a matrixed, cross-functional environment.

🏖️ Avantages

• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO)