Maintenance Project Coordinator – Temp

🕒 il y a 5 jours

🇺🇸 États-Unis – Télétravail

💵 $45 000 - $55 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👷‍♀️ Chef de Projet

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Roofstock

Roofstock

501 - 1000 employés

Fondée en 2015

🏠 Immobilier

💸 Finance

💰 €240 000 000 Series E en 2022-03

Real Estate • Finance • Technology

Roofstock est une plateforme d'investissement axée sur la technologie, spécialisée dans le marché de la location de maisons individuelles (Single-Family Rental - SFR). L'entreprise offre une gamme complète de services, y compris les acquisitions, la gestion immobilière, la gestion d'actifs et la gestion de la cession pour aider les investisseurs à acquérir, gérer et vendre des biens locatifs avec précision et efficacité. En s'appuyant sur des données et des analyses exclusives, Roofstock propose aux investisseurs individuels et institutionnels la possibilité de constituer et de gérer des portefeuilles SFR et fournit des solutions de gestion de capital telles que des comptes gérés séparément ou des fonds gérés par Roofstock. La plateforme est conçue pour exploiter la technologie moderne afin de rationaliser les opérations pour les propriétaires institutionnels de biens immobiliers et d'optimiser les rendements des investissements pour tous les types d'investisseurs.

Description

• Manage occupied service requests from end-to-end (including creating a scope of work, and securing owner approval) to ensure issues are resolved promptly, ensuring all needed information is received (status updates, photos, estimates, invoices), communicating with vendors and internal teams, and assigning technicians to address requests. • Provide exceptional customer service at all times by attending to turnover service requests, vendor service calls, and messages within SLA guidelines and in compliance with company policy and practices. • Manage all electronic record keeping as it relates to repairs and maintenance including internal communication, vendor communications, resident damages, and any other needed information. • Ensure non-covered items are completed by the resident or billed back to the resident. • Coordinate inter-departmentally in order to receive necessary approvals for turnover service requests and provide updates and serve as a resource for Property Management teams. • Additional tasks as assigned.

🎯 Exigences

• Bachelor’s degree or an equivalent combination of education and experience is preferred. • Previous property management, vendor management and/or utility management experience preferred. • Technical proficiency including Google Applications, Microsoft Office Applications, and Slack preferred. • Meticulous attention to detail and organization skills. • Strong customer service, written and verbal communication, organizational and interpersonal skills required. • Ability to meet timelines and adjust expectations preemptively. • Positive, can-do attitude with a commitment to excellence and achieving goals. • Ability to deal effectively with a diversity of individuals. • Can effectively work independently and as a member of various teams and committees.

🏖️ Avantages

• Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time. • Any offer of employment is conditioned upon the successful completion of a background investigation.

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