Endpoint Engineering Lead, Digital Workplace Services

Emploi pas sur LinkedIn

🕒 il y a 16 jours

🏈 Alabama, Arizona, +3 états de plus – Distant

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote

💵 $132 400 - $251 600 / an

⏰ Temps Plein

🟠 Senior

🧑‍💻 Développeur Full-Stack

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RTX

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2020

🏭 Fabrication

💼 Conseil

📦 Logistique

Manufacturing • Consulting • Logistics

RTX est une entreprise aérospatiale et de défense reconnue mondialement, dédiée aux technologies transformatrices et à l'innovation qui marque son époque. Elle opère à travers diverses entreprises, notamment Collins Aerospace, Pratt & Whitney et Raytheon, avec un accent sur les vols durables, connectés, et des systèmes de défense intelligents. RTX s'engage envers la diversité, l'équité et l'inclusion au sein de l'entreprise et vise à résoudre les problèmes les plus complexes du monde grâce à une technologie de pointe et des talents exceptionnels. De plus, RTX est impliquée dans des projets significatifs tels que la mise à niveau du cœur du moteur F135 et le développement de systèmes de défense antimissile. L'entreprise met l'accent sur la responsabilité d'entreprise et les pratiques durables.

Description

• Endpoint Service Coordination: Partner with Raytheon functional partners and Enterprise Services teams to identify, prioritize, and execute endpoint updates and initiatives effectively. • User Experience Advocacy: Serve as the primary advocate for end-users, ensuring that endpoint technologies are meeting their needs and performance expectations. • Raytheon Representation: Represent Raytheon during Enterprise governance boards. Understand Raytheon’s needs and represent them as the official voice for Raytheon when approving changes at the Enterprise level. • User Acceptance Testing Management: Establish and manage Raytheon’s User Acceptance Test community, ensuring changes are tested thoroughly before rolling out to the general community. • Performance Issue Resolution: Act as a technical evaluator and escalation point for users experiencing performance issues with their endpoint assets, ensuring prompt resolution. • Compliance Alignment: Ensure that all endpoint solutions and processes adhere to RTX’s compliance standards, including security, data protection, and regulatory requirements.

🎯 Exigences

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an advanced Degree in a related field and minimum 7 years' experience • Experience with Windows OS; endpoint management software including Intune and SCCM; endpoint security and response tools including Microsoft Defender; patch and update management; and software packaging and deployment. • Experience with evaluation of hardware performance and identifying issues for correction. • Experience in IT service delivery, particularly in endpoint management, digital workplace services, or end-user support. • U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

🏖️ Avantages

• medical • dental • vision • life insurance • short-term disability • long-term disability • 401(k) match • flexible spending accounts • flexible work schedules • employee assistance program • Employee Scholar Program • parental leave • paid time off • holidays