Senior Operations Analyst – Service Management Operations

🕒 il y a 3 jours

🗽 New York – Distant

🗽 New York – Remote

💵 $86 800 - $165 200 / an

⏰ Temps Plein

🟠 Senior

⚙️ Opérations

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RTX

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2020

🚀 Aérospatiale

Aerospace • Defense • Sustainability

RTX est une entreprise aérospatiale et de défense reconnue mondialement, dédiée aux technologies transformatrices et à l'innovation qui marque son époque. Elle opère à travers diverses entreprises, notamment Collins Aerospace, Pratt & Whitney et Raytheon, avec un accent sur les vols durables, connectés, et des systèmes de défense intelligents. RTX s'engage envers la diversité, l'équité et l'inclusion au sein de l'entreprise et vise à résoudre les problèmes les plus complexes du monde grâce à une technologie de pointe et des talents exceptionnels. De plus, RTX est impliquée dans des projets significatifs tels que la mise à niveau du cœur du moteur F135 et le développement de systèmes de défense antimissile. L'entreprise met l'accent sur la responsabilité d'entreprise et les pratiques durables.

Description

• Independently coordinate organizational meetings, operating cadences, and governance reviews, ensuring accurate documentation of decisions and action items. • Maintain and improve operational documentation, procedures, resource repositories, and team records. • Lead small-scale process improvement efforts, identifying inefficiencies and recommending enhancements to streamline work and improve operational consistency. • Support organizational change initiatives by helping teams adopt new processes, tools, or operational practices. • Lead budget tracking, financial data collection, and monthly/quarterly reporting activities with minimal oversight. • Prepare and maintain detailed financial reports, trackers, and variance analyses that support reviews with leadership. • Identify budget risks or anomalies and work proactively with partners to resolve issues. • Coordinate audit, risk, compliance, and governance activities, ensuring documentation, evidence, and audit records are complete and accurate. • Track and drive remediation actions, risk mitigation activities, and governance commitments to closure. • Oversee vendor onboarding, invoice processing, contract administration, and performance tracking documentation. • Collect, validate, and integrate data from multiple sources to produce accurate, timely reporting packages, dashboards, and scorecards. • Analyze operational and performance trends to provide insights that support leadership decision-making. • Develop and maintain presentation materials for operational reviews, governance forums, and executive reporting.

🎯 Exigences

• Bachelor’s degree in Business, Operations, Digital Technology, Finance, Data Analytics, or related field, or equivalent experience. • 5+ years of experience in operations, business analysis, service management, finance, compliance, or similar functions. • Strong organization and prioritization skills with excellent attention to detail. • Proficiency with Microsoft Office applications, including advanced Excel and PowerPoint skills. • Strong communication skills and an ability to partner effectively across cross-functional teams. • Demonstrated analytical skills and experience using data to solve business problems.

🏖️ Avantages

• medical • dental • vision • life insurance • short-term disability • long-term disability • 401(k) match • flexible spending accounts • flexible work schedules • employee assistance program • Employee Scholar Program • parental leave • paid time off • holidays