Senior ServiceNow Tech Lead

🕒 il y a 1 mois

🌵 Arizona – Distant

🌵 Arizona – Remote

💵 $132 400 - $251 600 / an

⏰ Temps Plein

🟠 Senior

🧑‍💻 Développeur Full-Stack

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RTX

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2020

🏭 Fabrication

💼 Conseil

📦 Logistique

Manufacturing • Consulting • Logistics

RTX est une entreprise aérospatiale et de défense reconnue mondialement, dédiée aux technologies transformatrices et à l'innovation qui marque son époque. Elle opère à travers diverses entreprises, notamment Collins Aerospace, Pratt & Whitney et Raytheon, avec un accent sur les vols durables, connectés, et des systèmes de défense intelligents. RTX s'engage envers la diversité, l'équité et l'inclusion au sein de l'entreprise et vise à résoudre les problèmes les plus complexes du monde grâce à une technologie de pointe et des talents exceptionnels. De plus, RTX est impliquée dans des projets significatifs tels que la mise à niveau du cœur du moteur F135 et le développement de systèmes de défense antimissile. L'entreprise met l'accent sur la responsabilité d'entreprise et les pratiques durables.

Description

• Provide technical oversight and support across all areas of the RTX ServiceNow platform. • Ensure solutions are built in accordance with best practices while ensuring adherence to RTX Governance, compliance and organizational standards. • Provide resolution and guidance on complex technical issues while serving as the U.S.-based Senior ServiceNow Technical Lead. • Provide guidance in alignment to best practices and standards on integrations between ServiceNow and other enterprise systems (e.g. Workday, Salesforce). • Collaborate with ServiceNow Product Managers, Business Analysts and Architects to review requirements and provide and implement design recommendations. • Support upgrades, patches and health checks to ensure overall sustainability of the ServiceNow platform. • Stay current on ServiceNow platform updates, new features and industry trends. • Proactively propose enhancements and other platform improvements to drive continuous improvement of the ServiceNow platform.

🎯 Exigences

• Minimum 10+ years of extensive hands-on experience in design, development and delivery of the ServiceNow solution in a global environment. • Deep ServiceNow technical expertise including custom application development and scripting experience across most areas of the platform including ITSM, ITOM/ITAM, HRSD, Accounts Payable, integrations and portal. • Strong ability to effectively collaborate with all levels within the organization including leadership, Product Managers, Business Analysts, Architects, and stakeholders. • Ability to lead and mentor technical teams as well as support code peer reviews and be a strong advocate of best practices. • Advanced proficiency in scripting languages used within ServiceNow including JavaScript, GlideScript, Angular. • Experience in Virtual Agent, Agent Workspace, UI Builder, Flow Designer and Platform Analytics. • Extensive experience with REST/SOAP integrations and scripted REST APIs. • Strong analytical, interpersonal, verbal and written communication skills. • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

🏖️ Avantages

• medical • dental • vision • life insurance • short-term disability • long-term disability • 401(k) match • flexible spending accounts • flexible work schedules • employee assistance program • Employee Scholar Program • parental leave • paid time off • holidays