Senior Account Manager

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

💵 $100 000 - $110 000 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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RVO Health

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1001 - 5000 employés

🏥 Santé

⚕️ Assurance santé

🧘 Bien-être

Healthcare • Healthcare Insurance • Wellness

RVO Health est la plus grande plateforme d'information sur la santé aux États-Unis, dédiée à aider des millions de personnes à améliorer leur santé grâce à un engagement commun envers le bien-être. Le portefeuille de RVO Health touche presque 100 millions de personnes par mois, offrant des sites web, des produits et des services de premier plan dans l'industrie qui guident les consommateurs vers le chemin du bien-être. Cette plateforme rend les soins de santé plus faciles à naviguer, plus accessibles et plus abordables pour tous. Elle stimule les actions saines grâce à des expériences simples, revues par des experts, et centrées sur la personne, fournit des réductions sur presque tous les médicaments approuvés par la FDA, et aide à trouver les bons médecins, hôpitaux et soins pour les individus et les familles.

Description

• Drive client satisfaction, revenue growth, and retention. • Build strong multi-level customer relationships. • Use creative problem solving and develop strategies to help clients make informed decisions through a consultative sales approach. • Utilize forecasting and business analytical skills to identify opportunities and expand relationships. • Collaborate with sales, product, and marketing teams to maximize client accounts. • Increase customer satisfaction, visibility, client endorsement, and understanding of measurable program results and tangible value. • Provide strategic guidance on patient acquisition and retention, market development, quality transparency, benchmarking and measurement, and competitive differentiation. • Assist with competitive market analysis and go-to-market plans. • Monitor campaign performance, identify risks and optimization opportunities, resolve live campaign issues, implement improvements, and maximize results. • Review and analyze product/solution performance and client feedback to guide development, enhancement, and implementation of products/solutions. • Develop new revenue growth opportunities. • Serve as a key escalation point for client issues and ensure timely resolution. • Drive negotiations and value-driven presentations to grow and renew existing contracts. • Partner with leadership and internal partners to achieve renewal goals. • Facilitate new account launches, existing account maintenance, and product enhancements.

🎯 Exigences

• Bachelor's degree in Business, Marketing, or related field. • 5-8 years of experience in account management within the health & wellness industry. • Ability to effectively navigate and drive results in a highly complex, matrix environment • Strong organizational & presentation skills. • Demonstrated ability to message, position, and present information for maximum customer impact and influence. • Strong negotiation, influencing, collaboration. • Knowledge of marketing and patient acquisition strategies in health systems. • Knowledge of the healthcare landscape • Experience with managing health system accounts • Project management-oriented organizational skills. • Act as a collaborative worker and foster a positive work environment. • Creative analytical and problem-solving skills. • Ability to adapt to a fast paced environment. • Committed to continuous learning, with a strong interest in applying AI tools to streamline processes and improve productivity. • Willingness to travel (25%). • Experience working in digital health, health systems, patient acquisition or healthcare technology sectors. (Preferred) • Familiarity with CRM software and account management platforms. (Preferred) • No visa sponsorship is provided for this role at this time.

🏖️ Avantages

• Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Pharmacy Benefits • Income Protection Plans • Pet Services Plans • Mental Health Support • Wellness Coaching • HSA- Health Savings Account • Commuter Benefits • Gym & Fitness Center Discount Program

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