Sales Engineer, Solutions

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💸 Ingénieur technico-commercial

👻 Score fantôme 12%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

SaltStack

VoIP

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Logo of Saddleback Communications

Saddleback Communications

11 - 50 employés

Fondée en 1997

📡 Télécommunications

👥 B2C

🤝 B2B

Telecommunications • B2C • B2B

Saddleback Communications est un opérateur local historique réglementé au niveau fédéral. Nous proposons à nos clients résidentiels et professionnels un service téléphonique local fiable, un accès Internet haut débit et des solutions d'affaires sur mesure. Que ce soit pour les particuliers, les petites entreprises ou les grandes entreprises, Saddleback Communications fournit des solutions sur lesquelles les clients peuvent compter. Fondée en 1997 par la communauté amérindienne Salt River Pima-Maricopa, Saddleback Communications a pour mission d'améliorer et de moderniser la qualité des services téléphoniques, de données et Internet pour les résidents et les entreprises de la communauté. Depuis notre création, nous avons bâti une infrastructure de télécommunications robuste et auto-réparatrice qui offre des solutions de classe mondiale aux résidents et aux entreprises.

Description

• Serve as the technical backbone of Salt River Connect’s sales motion by turning its Services Ecosystem into deployable, accurately priced, and defensible solutions • Own technical discovery, solution design, and proof-of-concept delivery across Communications, CX, Networking, Security, and SaaS & AI • Partner with SRC Sales & Operations to move deals from first call to signed SOW • Provide trusted technical guidance and translate customer requirements into accurate, deployable, correctly priced solutions • Lead technical demonstrations, proofs of concept, and platform walkthroughs • Translate customer requirements into solution architectures and pricing • Own technical responses to RFPs/RFIs and security or compliance questionnaires • Participate in sales calls and customer meetings as the technical/solution authority • Build and present statements of work, network diagrams, and migration/cutover plans • Support pricing and proposal development with sales and product teams • Remove technical objections involving SIP trunking, POTS replacement, E911, dial-plan migration, and M365 integration • Maintain knowledge of the SRC Services Ecosystem, including UC/CCaaS, networking, and security offerings • Stay current on SKUs, MRC pricing structures, and the commercial catalog • Serve as the technical bridge between customers and Product & Technology on feasibility, timelines, and constraints • Capture and route product gaps and integration issues to Product & Technology • Validate that solutions are field-deployable • Ensure clean technical handoffs from sales to Operations & Support and provisioning • Identify expansion and cross-sell opportunities based on technical fit • Support renewal conversations with technical validation of delivered outcomes

🎯 Exigences

• Bachelor’s degree in a technical, business, or related field, or equivalent experience preferred • 3+ years in a sales engineering, solutions engineering, or technical pre-sales role • Experience in telecom, UCaaS/CCaaS, networking, or managed IT/MSP environments • Familiarity with SIP trunking, VoIP/UC, CX, and CCaaS platforms • Experience working directly alongside a sales team in a quota-influencing capacity • Strong technical fluency across voice, networking, security, and SaaS/collaboration platforms • Ability to translate technical complexity into clear, outcome-based narratives for non-technical buyers • Comfortable independently running discovery calls, demos, and technical Q&A • Ability to produce accurate SOWs, network diagrams, and pricing without heavy oversight • Collaborative approach and ability to work embedded with sales • Comfort operating in ambiguity in an evolving proof-of-concept environment

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