Senior Lead, Technical Migration Delivery

🕒 il y a 23 jours

🐊 Florida, Illinois, +3 états de plus – Distant

🐊 Florida – Remote 🌽 Illinois – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $150 100 - $273 000 / an

⏰ Temps Plein

🟠 Senior

🧑‍💻 Développeur Full-Stack

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Salesforce

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1999

💼 Conseil

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes. • Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives. • Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions. • Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account. • Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions. • Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines. • Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality. • Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.

🎯 Exigences

• 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations. • Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau. • Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations. • Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations. • Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery. • Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau). • Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation. • Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals. • Degree or equivalent relevant experience required.

🏖️ Avantages

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program