Senior Solution Architect – PubSec – FedCiv

🕒 il y a 1 mois

⚔️ Virginia – Distant

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💵 $123 100 - $227 000 / an

⏰ Temps Plein

🟠 Senior

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

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👻 Score fantôme 16%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Salesforce

Salesforce

10 000+ employés

Fondée en 1999

💼 Conseil

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Serve as a trusted advisor to the client • Identify and lead internal critical initiatives to grow the consulting practice • Guide customers and colleagues in rationalizing and deploying new technologies • Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts • Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution • Handle customer expectations; negotiate solutions to sophisticated problems • Review and correct project/program direction, approach, and key artifacts to keep programs on track • Drive a program vision while advising and articulating program/project strategies

🎯 Exigences

• 5+ years of shown experience in enterprise-level projects using both waterfall and agile software development methodologies • Extensive experience with configuration and customization on the Salesforce platform • Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states • Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs • Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. • Hands-on technical experience with Service Cloud, OmniStudio and Public Sector (PSS) • Strong presentation skills; able to optimally present a point of view • Strong communication skills, both written and verbal • Experience working with clients within the Public Sector industry • Experience working with Salesforce GovCloud or GovCloud Plus. • This candidate must be a U.S. citizen (U.S. born or naturalized) and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

🏖️ Avantages

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program

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