Sales Engineer

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🏄 California, New York – Distant

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⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💸 Ingénieur technico-commercial

👻 Score fantôme 18%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Scaled Cognition

Scaled Cognition

11 - 50 employés

Fondée en 2023

🤖 Intelligence artificielle

🏢 Entreprise

☁️ SaaS

Artificial Intelligence • Enterprise • SaaS

Scaled Cognition est une entreprise spécialisée dans l'IA d'entreprise qui développe une "Intelligence Super-Fiable" pour le service client (CX). Son offre phare, APT, est décrite comme un modèle de pointe et une plateforme qui élimine les hallucinations, applique les politiques et la logique d'entreprise, et fournit des réponses déterministes et vérifiables pour les agents IA orientés client. APT est accessible via une API RESTful sans état et prend en charge les intégrations sans code, low-code et SDK. Il peut être déployé dans un VPC client ou sur site, positionnant le produit comme une plateforme permettant aux entreprises de déployer une IA conversationnelle fiable et conforme aux politiques. L'entreprise met l'accent sur la gouvernance, la fiabilité et le déploiement de qualité entreprise, soutenue par des investisseurs tels que Khosla Ventures.

Description

• Serve as the technical expert across the sales cycle — leading technical discovery, scoping solutions, and answering the hard questions about architecture, security, reliability, and integration. • Design and deliver tailored demonstrations of APT and our platform; build agents that prove out a customer’s real CX scenarios using GenAPI™ simulation and our authoring and evaluation tools. • Architect production-grade solutions that integrate APT into complex enterprise ecosystems through our stateless RESTful API, deployed in the customer’s VPC or public cloud. • Partner between Account Managers and Forward Deployed Engineers (FDE) to discover, qualify, and shape opportunities into deployments with clear, measurable ROI. • Translate customer needs into sharp product and engineering feedback, helping Research and Product close the gap between what general models do and what enterprises need. • Communicate complex technical concepts clearly to every audience in the room, from C-suite economic buyers to hands-on engineering teams. • Help build the solutions engineering function — the demos, frameworks, and technical playbooks that scale with us.

🎯 Exigences

• 4+ years in sales engineering, solutions engineering, or customer-facing technical sales, supporting enterprise deals. • A track record of building and delivering technical demonstrations and leading technical discovery with enterprise customers. • The ability to connect a prospect’s specific business problems to a technical solution and explain it to both technical and non-technical audiences. • Hands-on technical proficiency — comfortable with APIs and integrations, and with at least one scripting language such as Python. • Experience building relationships with senior stakeholders, including executives and technical leaders. • Bachelor’s degree or above, ideally in Computer Science or a related field, or equivalent professional experience. • Experience with function-calling LLMs, structured instructions, or agentic frameworks. • Bonus: Experience in the customer experience (CX), contact center, or BPO space. • Bonus: Experience as an early technical sales hire at a high-growth AI or enterprise software company.

🏖️ Avantages

• Health insurance • Flexible work arrangements • Professional development opportunities

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