UX Designer

🕒 il y a 17 jours

🏈 Alabama, Arizona, +24 états de plus – Distant

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

🎨 Designer Produit (UI/UX)

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Sedgwick

Site WebLinkedInTous les Emplois

10 000+ employés

🏗️ Construction

💼 Conseil

🏥 Santé

Construction • Consulting • Healthcare

Sedgwick est un fournisseur mondial de solutions d'affaires intégrées, de gestion des risques et de prestations, reposant sur la technologie. Ils aident les personnes et les organisations à anticiper et à atténuer les risques grâce à des solutions en administration de sinistres, santé, invalidité, indemnisation chômage et responsabilité, entre autres. Sedgwick propose des services tels que la gestion des sinistres, le conseil en bâtiment, la comptabilité judiciaire et l'ingénierie légale. Leurs spécialités incluent la restauration de biens, la protection de la marque et la prévention des pertes dans plusieurs secteurs, dont l'agriculture, la construction et l'environnement. L'entreprise met l'accent sur la diversité, l'équité et l'inclusion (DEI), ainsi que sur les pratiques environnementales, sociales et de gouvernance (ESG).

Description

• Lead user experience strategy and design direction for AI-enabled products, tools, platforms, and workflows • Design experiences for Generative AI platforms, conversational AI tools, agentic AI systems, copilots, chat-based interfaces, recommendation tools, and workflow automation solutions • Partner with AI architects, engineers, product owners, business leaders, and end users to translate AI capabilities into practical user-centered designs • Develop user journeys, personas, service blueprints, wireframes, prototypes, interaction models, and usability flows • Design conversational and prompt-based experiences, including prompts, interaction patterns, response flows, escalation paths, feedback loops, and human-in-the-loop reviews • Apply human-centered design principles to create transparent, explainable, trustworthy, and adoptable AI tools • Conduct user research, stakeholder interviews, usability testing, journey mapping, and feedback sessions • Collaborate with data, analytics, engineering, and platform teams on AI experiences • Support enterprise AI governance experiences, including consent, disclosure, confidence indicators, explainability, exception handling, auditability, and feedback mechanisms • Create design standards, reusable interaction patterns, and UX best practices for enterprise AI solutions • Partner with change management, communications, training, and business readiness teams to support adoption and rollout • Evaluate AI experiences using usability outcomes, adoption metrics, user satisfaction, task completion, productivity impact, and feedback trends • Provide design guidance, coaching, and thought leadership • Support workshops, discovery sessions, design reviews, and stakeholder presentations • Stay current on AI design trends, human-AI interaction, responsible AI, conversational design, and enterprise UX practices • Travel as required • Perform other duties as assigned

🎯 Exigences

• Bachelor’s degree in User Experience Design, Human-Computer Interaction, Product Design, Interaction Design, Cognitive Science, Psychology, Computer Science, Information Systems, or a related field from an accredited college or university required • Seven (7) years of related experience in user experience design, product design, digital experience strategy, or human-centered design required • At least three (3) years supporting AI-enabled products, enterprise platforms, digital transformation initiatives, conversational interfaces, automation tools, or complex workflow design required • Experience designing user experiences for Generative AI, conversational AI, copilots, workflow automation, decision-support tools, enterprise software, or data-driven platforms strongly preferred • Experience working in complex corporate environments with cross-functional teams preferred • Equivalent combination of education and experience may be considered • Strong ability to translate complex AI, data, and technical concepts into clear, intuitive, and user-centered digital experiences • Advanced knowledge of UX design methods, including user research, journey mapping, service design, wireframing, prototyping, usability testing, accessibility, and design systems • Demonstrated understanding of human-AI interaction principles, including explainability, trust, transparency, user control, ethical AI use, feedback loops, and human-in-the-loop design • Experience designing conversational interfaces, chat-based experiences, prompt flows, AI-assisted workflows, decision-support experiences, or intelligent automation tools • Proficiency with Figma, FigJam, Miro, Adobe Creative Suite, or similar platforms • Strong understanding of product development lifecycles, agile delivery practices, enterprise technology environments, and cross-functional delivery models • Ability to partner effectively with AI architects, data scientists, software engineers, product owners, business stakeholders, and change management teams • Strong communication, facilitation, storytelling, and presentation skills • Ability to balance user needs, business objectives, technical feasibility, governance requirements, and operational constraints • Knowledge of accessibility standards and inclusive design principles • Ability to work in a team environment • Ability to meet or exceed Performance Competencies

🏖️ Avantages

• Work-life balance • Reasonable accommodations when applicable and appropriate • Equal opportunity employer • Drug-free workplace • Diverse, equitable, and inclusive workplace

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