Partner Technical Architect

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

💵 $134 250 - $221 550 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

🔙 Ingénieur Back-end

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ServiceNow

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10 000+ employés

Fondée en 2004

🏢 Entreprise

☁️ SaaS

🤖 Intelligence artificielle

💰 Post-IPO Equity en 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow est une plateforme qui offre des solutions basées sur l'IA et l'automatisation pour améliorer la productivité des entreprises et rationaliser les flux de travail. Ses agents d'IA sont conçus pour apprendre, raisonner, prendre des décisions et agir de manière autonome afin de transformer les processus métiers dans divers domaines tels que l'informatique, les ressources humaines, le service client et le développement d'applications. La plateforme permet aux organisations d'intégrer des données provenant de sources diverses, facilitant la transformation des entreprises et l'efficacité opérationnelle. Reconnu pour son leadership dans la gestion des services informatiques par l'IA et faisant confiance à une partie significative du Fortune 500, ServiceNow collabore avec d'autres leaders mondiaux tels que Microsoft et AWS pour apporter des capacités avancées d'IA afin de moderniser les opérations commerciales.

Description

• Serve as the primary strategic interface for assigned Global and Strategic Regional partners • Build trusted relationships with partner executives and practice leaders • Lead joint business planning across partner investments, industry focus, and go-to-market priorities • Advise partners on practice growth, specialization strategy, and AI-enabled offerings • Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation • Lead and support technical discovery sessions, executive briefings, and solution demonstrations • Drive solution strategy aligned to high-value industry workflows and customer outcomes • Translate platform and AI capabilities into scalable, partner-differentiated solutions • Maintain workflow fluency across CRM, IT, Security, and Business Services domains • Design and execute partner-led proofs of concept and co-demonstrations • Provide technical escalation support for critical partner-led opportunities • Champion AI-first solution design, intelligent workflows, automation, and agent-based use cases • Orchestrate engagement with Partner Solution Architects and domain-specialist advisors • Progress partner offerings from concept through validation to scalable commercialization • Promote responsible, enterprise-ready AI adoption aligned to governance and trust standards • Connect solution strategy to measurable outcomes including efficiency, growth, ROI, and time-to-value • Support executive conversations with value narratives and outcome-based storytelling • Coordinate internal specialist teams to deliver a unified partner experience

🎯 Exigences

• 8+ years of experience in pre-sales solution consulting, partner strategy, enterprise technology advisory, or related roles • Proven success leading technical discovery, demonstrations, and partner engagements • Experience working directly with partners, system integrators, hyperscalers, or technology alliances • Ability to influence senior partner stakeholders at VP+ level • Ability to connect business strategy, industry context, and technology solutions into actionable partner growth plans • Experience shaping or scaling partner practices, offerings, or go-to-market motions • Understanding of enterprise platforms and workflow-based solutions at the conceptual and architectural level • Working knowledge of AI-enabled use cases, automation patterns, and data-driven workflows • Deep familiarity with at least one industry vertical, such as Financial Services, Healthcare, Manufacturing, or Public Sector • Experience integrating AI into work processes, decision-making, or problem-solving • Experience with ServiceNow platform and AI capabilities preferred • Background in management consulting, strategy advisory, or partner business development preferred • ServiceNow certifications such as CSA, CIS, or architectural certifications preferred • Experience across multiple partner routes to market preferred • Familiarity with competitive platforms preferred • Availability to travel up to 50% for partner, customer, and organizational activities

🏖️ Avantages

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or remote work persona • Reasonable accommodation support

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