Senior Industry Advisor

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $152 600 - $245 000 / an

⏰ Temps Plein

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de ServiceTitan, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de ServiceTitan. Vérifiée il y a 6 heures.

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ServiceTitan

1001 - 5000 employés

Fondée en 2012

💼 Conseil

📦 Logistique

📣 Marketing

💰 €200 000 000 Series G en 2021-06

Consulting • Logistics • Marketing

ServiceTitan est une plateforme logicielle complète conçue pour l'industrie des métiers, offrant des solutions pour améliorer la productivité et la rentabilité des entreprises. Elle propose une variété de fonctionnalités, notamment la répartition, la planification, le marketing, les rapports et des outils d'expérience client, adaptés à des métiers tels que la plomberie, la CVC, les services électriques, et plus encore. ServiceTitan cherche à donner du pouvoir aux entreprises en optimisant les opérations, améliorant le flux de trésorerie et offrant des expériences client supérieures grâce à une plateforme tout-en-un. Le logiciel inclut des analyses de données en temps réel, des options de financement et des capacités mobiles pour soutenir les besoins opérationnels des entrepreneurs et augmenter leurs sources de revenus. En consolidant plusieurs fonctions commerciales en une seule plateforme, ServiceTitan vise à aider les entrepreneurs à croître de manière rentable et efficace.

Description

• Advise Product on feature decisions and tradeoffs from an operator’s perspective • Review and comment on product requirement documents • Advise on custom versus standardized reporting needs for Property Care clients • Turn QBR feedback into prioritized product roadmap input • Attend and represent ServiceTitan at industry conferences such as PestWorld • Own relationships with key trade organizations such as NPMA • Write market point-of-view documents for internal and customer-facing use • Join prospect pitches and calls to provide industry credibility and answer trade-specific questions • Shape go-to-market materials and value propositions grounded in operator experience • Support discovery on nuanced or ambiguous operational topics during onboarding • Act as an escalation point for complex implementation issues • Serve as an internal resource for trade-specific implementation questions • Provide named-account support for highest-priority accounts • Translate customer asks and pain points into input for relevant ServiceTitan teams • Bring an operator lens to customer discussions

🎯 Exigences

• Senior-level experience within the Property Care trade industry • Direct oversight of both Operations and Technology • Proven track record of running high-performing operations within enterprise settings • Recent experience within the last 2–3 years leading Property Care trade technology systems • Ideally, experience driving a major platform migration or enterprise rollout • High market credibility among industry operators • Exceptional verbal storytelling skills • Deep operational fluency across recurring revenue/service agreements, technician routing, route density optimization, chemical tracking and compliance, and multi-location or multi-brand operations • Preferred: Direct experience navigating M&A integrations, platform consolidations, or multi-brand rollups

🏖️ Avantages

• Flexible time off • Learning and development opportunities • Comprehensive onboarding program • Leadership training • Programs and events • Bonusly rewards • Peer-nominated awards • Company-paid medical, dental, and vision insurance • 100% employer-paid options and 90% coverage for dependents • FSA and HSA • 401(k) match • Telehealth options, including One Medical memberships • Parental leave and support • Up to $20k in fertility services, including IUI and IVF • Surrogacy and adoption reimbursement • On-demand maternity support through Maven Maternity • Free breast milk shipping through Maven Milk • Pet insurance • Legal advisory services • Financial planning tools • Annual bonus • Equity • Holistic benefits suite

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