Sales Agent – Central & West Coast

🕒 il y a 1 mois

🌲 North Carolina – Distant

🌲 North Carolina – Remote

💵 $37 030 - $52 900 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🤑 Commercial

🚫👨‍🎓 Aucun diplôme requis

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Sherweb

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1998

🤝 B2B

☁️ SaaS

🏪 Place de marché

B2B • SaaS • Marketplace

Sherweb est une plateforme de distribution en cloud et pour partenaires qui propose un marketplace, un panneau de contrôle de facturation et de provisionnement, des portails en libre-service, et des intégrations pour aider les fournisseurs de services gérés (MSP) et les revendeurs à vendre, déployer et gérer des solutions cloud. L'entreprise offre des services professionnels (intégration, assistance, NOC, MDR), une expertise en tant que fournisseur de solutions cloud Microsoft, des outils de cybersécurité et de continuité, ainsi que des programmes de partenariat flexibles incluant des options en marque blanche, co-brandées, et de conseil, soutenus par un support humain 24/7 et une gestion stratégique des comptes.

Description

• Ensure the timely and successful delivery of Sherweb’s solutions according to our customers’ needs and objectives • Provide training on our products and platform, along with onboarding and sales support to both new and existing customers • Collect customer feedback and identify opportunities for Sherweb to continuously improve their products and services offerings • Provide pre- and post-sales support • Play a vital role in customer satisfaction by offering best-in-class, efficient and professional solutions • A strong focus on first contact resolution and problem solving in a timely manner • Handling and taking ownership of internal requests and processes, on behalf of our customers • Proactively support sales initiatives through outbound campaigns, client follow-ups, and targeted outreach to help identify needs and growth opportunities

🎯 Exigences

• 2 years of customer-facing experience • Ability to juggle multiple tasks and priorities • Strong written and verbal communication skills • Strong time management and organizational skills • Excellent knowledge of Microsoft products (Outlook, Teams, Excel) • Experience in a similar, or sales focused role is preferred • Ability to provide a quick turnaround for customer needs • Passionate about the customer experience • A natural, personable, and dedicated team player • Experience in IT is preferred • Clear English written and verbal communication skills.

🏖️ Avantages

• A fast-paced work environment that adapts to you • A friendly and diverse work culture with inclusion and equality at the heart of our actions • State-of-the art technology and tools • A results-oriented culture where talent, action, and thinking outside the box are given due recognition • Annual salary review based on performance • Generous and caring colleagues of various professional and cultural backgrounds • A flexible total compensation offer • Vacation time that considers your previous experience • Advanced paid hours to recharge your batteries (holidays and mobile days) • Flexible benefits plan that adapts to your needs • Flexible savings fund options • A monthly home internet allowance • Considerable growth opportunities • A career path with opportunities to learn and grow • Proximity to your direct manager and open, honest communication to support your development • Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career • “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year