Employer Benefits Account Coordinator

Emploi pas sur LinkedIn

🕒 il y a 22 jours

🇺🇸 États-Unis – Télétravail

💵 $16 - $17 / heure

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

🚫👨‍🎓 Aucun diplôme requis

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SI Group

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Profil LinkedIn officiel de SI Group

Description

• Support the onboarding process of new groups from application through to successful enrollment • Work with customers on their annual benefits renewal process and any coverage or carrier changes • Utilize phone, text, and email to provide proactive onboarding support and reconcile issues for customers • Partner with internal team members in revenue operations and support to ensure a smooth, high-satisfaction experience for customers • Keep detailed notes/records in Salesforce regarding customer accounts and interactions

🎯 Exigences

• 1-2 years of experience in customer service or sales role • A Life and Health Insurance license or the ability to obtain one within 3 months of employment. • Positive and optimistic personality and strong customer empathy and focus • Highly productive with good multitasking skills • Able to work in a high-volume work across channels and tasks • Previous experience with Salesforce a plus! • Fantastic oral and written communication skills • Strong desire to help businesses maximize their healthcare

🏖️ Avantages

• Generous stock option packages • Hourly pay plus a quarterly performance bonus opportunity of $625 • “Take what you need” time off plan • 100% Medical, Dental, and Vision Insurance coverage options for employees and dependents • 401k • Fully remote environment • Flexible schedule options between the hours of 7am-6pm CST Monday-Friday. • A values-based culture that invests in employee success