AI Product Community Manager – Contract

Emploi pas sur LinkedIn

🕒 il y a 14 jours

🏄 California – Distant

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💵 $75 - $95 / heure

⏳ Contrat

🟠 Senior

🔴 Expert

🤖 Intelligence Artificielle

🦅 Parrain de Visa H1B

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👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Sia

Sia

1001 - 5000 employés

🏥 Santé

🏭 Fabrication

📦 Logistique

💰 Private equity en 2025-01

Healthcare • Manufacturing • Logistics

Sia est un groupe mondial de conseil en management, né numérique, spécialisé dans la stratégie, le conseil en management et la transformation pilotée par l'IA. La société combine le conseil, les services créatifs et les solutions d'IA (Sia Experience, Sia AI, Sia Studio) pour aider les grandes entreprises à développer des initiatives numériques et d'IA générative, optimiser leurs opérations et améliorer l'expérience client. Avec environ 3 000 consultants répartis dans 19 pays, Sia sert des clients prestigieux et majeurs de la tech dans de nombreux secteurs, y compris la banque, les télécommunications, l'automobile, la santé, les médias et le gouvernement.

Description

• Define the community strategy for an emerging AI product • Define the target community, member value proposition, and growth model • Build a valuable, trusted, and well-run home for highly engaged users • Develop ambassador, advocate, and power-user programs • Design and test engagement programs • Create scalable programs and toolkits for member-led events and meetups • Partner with social, brand, and creative teams to amplify community creations • Drive adoption in new markets through community-led outreach • Explore AI-enabled personalized and scalable community experiences • Partner with growth teams on referral and invite mechanics • Identify creators, advocates, and early adopters producing compelling content • Turn community participation into advocacy, referrals, and organic growth • Analyze community behavior, engagement data, and experimentation results • Feed user stories, use cases, and emerging behaviors to marketing and product teams • Test, learn, and scale community programs • Translate user behavior, feedback, AI use cases, requests, and friction into Product and Engineering insights • Identify actual product uses and unexpected behaviors • Build feedback loops between early adopters and product roadmap teams • Own community health metrics including activity, retention, sentiment, advocacy, and community-driven growth • Combine qualitative feedback with participation and behavioral data • Ensure effective product-to-community and community-to-product feedback paths

🎯 Exigences

• 8+ years of experience across community, social, developer relations, creator programs, product advocacy, or related areas • Experience supporting at least one consumer technology product at meaningful scale • Experience building an ambassador, advocate, creator, or superuser program from the ground up • Experience taking community programs from idea to launch, testing what works, and iterating quickly • Strong interest in artificial intelligence and AI products • Experience building community around an AI, generative AI, emerging technology, or highly technical product strongly preferred • Experience engaging early adopters or technically curious users around rapidly evolving products ideally • Experience scaling an online community through automation, community roles, governance, escalation paths, and scalable processes • Strong analytical instincts and ability to use community behavior, engagement data, and qualitative feedback to inform strategy • Ability to translate community insights into actionable recommendations for Product and Engineering • Strong writing skills and authentic voice • Understanding of internet culture and human-centered communication • Comfort operating in an early-stage environment • Track record of building trust as a core part of the community experience • Direct experience with AI, generative AI, AI-powered consumer products, AI agents, or emerging technology communities nice to have • Experience launching or managing beta, early-access, or design-partner programs nice to have • Experience with highly engaged early adopters and translating feedback into product insights nice to have • Experience using AI, automation, or personalization to improve community engagement or operations nice to have • Experience building community internationally nice to have • Experience with creator-led or user-generated content ecosystems nice to have • Experience working with a product built around a distinct character, identity, or persona nice to have

🏖️ Avantages

• Remote work option • Temporary contract through 6/30/27, may extend • 40 hours per week • Confidentiality under EEO guidelines • Equal opportunity employment

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