Customer Service Engineer

🕒 il y a 1 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Siemens Healthineers

10 000+ employés

🏥 Santé

⚕️ Assurance santé

🧬 Biotechnologie

💰 €1 500 000 Grant en 2021-05

Healthcare • Healthcare Insurance • Biotechnology

Siemens Healthineers est une entreprise MedTech de premier plan, spécialisée dans l'innovation de pointe en matière de santé. Ils proposent un portefeuille complet qui répond à l'ensemble du continuum de soins pour les maladies graves, y compris l'imagerie médicale, les diagnostics de laboratoire, les tests au point de soin, et les solutions de santé numérique. Avec un engagement envers l'innovation, la durabilité, et l'amélioration de l'accès des patients aux soins, Siemens Healthineers collabore avec des professionnels et des organisations de santé dans le monde entier pour faire avancer la technologie médicale et améliorer les résultats pour les patients.

Description

• Servicing diagnostics (DX) equipment in the Reno, NV area. • Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision. • Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction. • Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management. • Managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc. • Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

🎯 Exigences

• Minimum high school diploma; a technical Associates Degree or equivalent experience/education preferred. • 7+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed. • Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. • General understanding of the principles of electricity, power supplies, and grounding. • Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).

🏖️ Avantages

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time

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