Enterprise Sales Engineer, Public Sector

🕒 il y a 4 jours

🏄 California, New York – Distant

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💵 $160 000 - $270 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💸 Ingénieur technico-commercial

🦅 Parrain de Visa H1B

infoinfo

👻 Score fantôme 18%

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🗣️🇺🇸🇬🇧 Anglais requis

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Sierra

51 - 200 employés

🤖 Intelligence artificielle

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Sierra est une entreprise spécialisée dans la transformation des expériences client grâce à la puissance de l'IA conversationnelle. Leur plateforme permet aux entreprises de déployer des agents IA qui sont empathiques, toujours disponibles et alignés avec le ton et la voix de la marque. Sierra offre des fonctionnalités pour le support en temps réel, une intégration transparente dans les infrastructures technologiques existantes, et la capacité de résoudre des problèmes complexes tout en améliorant continuellement l'expérience client. Reconnue par les grandes marques, la plateforme d'IA de Sierra est conçue avec un engagement fort en matière de sécurité et de confidentialité, garantissant des interactions sûres et sécurisées. La plateforme permet la personnalisation, permettant aux entreprises d'infuser leurs agents IA avec leur propre identité et processus, assurant cohérence et fiabilité à travers toutes les interactions client.

Description

• Own the end-to-end technical pre-sales process for federal and state government institutions • Scope customer use cases and articulate business value • Design and demonstrate Sierra’s AI agent platform • Lead technical and architecture reviews • Serve as a trusted technical expert throughout the sales cycle • Work with Sales, Product, and Agent Engineering teams to drive the GTM function • Continuously improve AI agents through customer-driven product development • Understand and anticipate prospective customer needs • Partner with industry leadership to build the public sector team • Contribute to the capture motion, market strategy, and product components needed to scale

🎯 Exigences

• 5–7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales • 2+ years supporting U.S. federal, state, or local government customers • Experience building demos, presenting, and working with customers or clients in a GTM function • Experience building relationships with potential customers, including executives and technical leaders • Experience leading the sales process with public sector customers • Familiarity with FedRAMP and government authorization processes • Experience operating as an early or founding member of a new team or business • Ability to connect prospects’ business problems with Sierra’s solutions and explain them to technical and non-technical audiences • Ability to use AI tools in technical sales activities, including discovery preparation, solution design, demo and prototype building, and technical proposals • Bachelor's Degree or above, or equivalent professional experience • Experience translating code, technical logic, and user requirements into product and engineering requirements

🏖️ Avantages

• Flexible (unlimited) paid time off • Medical, dental, and vision benefits for you and your family • Life insurance and disability benefits • Retirement plan dependent on country of employment • Parental leave • Fertility and family building benefits through Carrot • Lunch, snacks, and coffee • Discretionary benefit stipend • Free alphorn lessons • Equity plans for eligible full-time employees • Commission • Flexible remote work arrangement

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