Field Service Technician I

Emploi pas sur LinkedIn

🕒 il y a 2 jours

⚔️ Virginia – Distant

⚔️ Virginia – Remote

💵 $58 800 - $87 560 / an

⏰ Temps Plein

🟢 Junior

🔧 Ingénieur Service Itinérant

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Smiths Group plc

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1851

🎖️ Défense

🏥 Santé

📦 Logistique

Defense • Healthcare • Logistics

Smiths Group plc est une entreprise pionnière, à l’avant-garde de l’ingénierie depuis plus de 170 ans, qui œuvre à créer un monde plus sûr, plus efficace et mieux connecté. Le Groupe s’articule autour de quatre divisions : John Crane, spécialisée dans les technologies mission-critical pour le secteur de l’énergie ; Smiths Detection, un leader de la détection des menaces et du contrôle de sûreté ; Flex-Tek, fournisseur de solutions haute performance pour le transfert de fluides et la gestion thermique ; et Smiths Interconnect, qui développe des solutions de connectivité avancées pour des transferts de données sécurisés. Smiths Group est engagé en faveur du développement durable et d’un avenir meilleur, en s’attaquant à des défis mondiaux tels que le changement climatique, la sécurité et la connectivité des données.

Description

• Meet daily service repair needs and drive customer satisfaction • Install, repair, and maintain field equipment • Provide customer training as required • Document inspections, maintenance, and repair work • Order, install, and return parts while managing repair-parts cycle time • Review logs for open issues and prepare customer reports • Participate in service sales opportunities and revenue programs • Maintain and calibrate tools and test equipment • Assess equipment performance and recommend modifications or improvements • Provide technical support to customers and service professionals • Participate in site surveys, pilot service activities, and meetings • Maintain communication with senior FSEs and Product Managers • Control and minimize costs • Travel to customer sites, including airports, correctional facilities, courthouses, and cruise ships • Comply with health, safety, environmental, export-control, and security policies

🎯 Exigences

• Associate’s degree, related trade certification, or military training in electrical, electronic, or mechanical fields • Alternatively, 1–3 years of comparative related work and life experience in an electrical or mechanical field service role • Computer literacy • Competency with all programs in the MS Office Suite • Aptitude for learning specialized software • Minimum 1–3 years of experience troubleshooting and repairing electrical and electronic systems and equipment • Excellent communication, organizational, interpersonal, telephone, and customer-service skills • Strong customer focus and teamwork orientation • Responsiveness to customer issues • Willingness and ability to travel at short notice • Ability to pass TSA vetting and a federal background investigation when required • Ability to obtain a U.S. personal security clearance when required • Ability to lift/carry 80 lbs • Ability to push/pull 200 lbs • Ability to move/manipulate equipment weighing up to 1,000 lbs with assistance • Ability to bend, stoop, twist, turn, and work in unusual positions • Ability to work safely in extreme environments around dangerous industrial equipment • Willingness to work travel, overtime, and hours outside Monday–Friday when required

🏖️ Avantages

• Competitive Business Profit Plan • Medical insurance • Dental insurance • Vision insurance • 401(k) with company match • Paid time off • Flexible benefits to suit lifestyle • Health and wellbeing support • Financial and lifestyle support • Excellent training • Career growth opportunities locally and globally • Inclusive environment • Leadership focus • Safety and wellbeing focus