Field Service Technician II

Emploi pas sur LinkedIn

🕒 il y a 1 mois

☕ Washington – Distant

☕ Washington – Remote

💵 $75 240 - $101 860 / an

⏰ Temps Plein

🟢 Junior

🔧 Ingénieur Service Itinérant

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Smiths Group plc

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1851

🎖️ Défense

🏥 Santé

📦 Logistique

Defense • Healthcare • Logistics

Smiths Group plc est une entreprise pionnière, à l’avant-garde de l’ingénierie depuis plus de 170 ans, qui œuvre à créer un monde plus sûr, plus efficace et mieux connecté. Le Groupe s’articule autour de quatre divisions : John Crane, spécialisée dans les technologies mission-critical pour le secteur de l’énergie ; Smiths Detection, un leader de la détection des menaces et du contrôle de sûreté ; Flex-Tek, fournisseur de solutions haute performance pour le transfert de fluides et la gestion thermique ; et Smiths Interconnect, qui développe des solutions de connectivité avancées pour des transferts de données sécurisés. Smiths Group est engagé en faveur du développement durable et d’un avenir meilleur, en s’attaquant à des défis mondiaux tels que le changement climatique, la sécurité et la connectivité des données.

Description

• Responsible for meeting daily service repair needs and driving customer satisfaction. • Installs, repairs and maintains equipment in the field; provides customer training as required. • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis. • Order, install, and return parts and manages repair parts cycle time. • Reviews all logs for open issues and prepares formal reports to customers as necessary. • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs. • Ensures that tools and test equipment are properly maintained and calibrated. • Assesses product/equipment performance based on field support data; recommends modifications or improvements. • Seeks to provide technical support to customers and other service professionals as required. • May participate in site surveys, pilot program service activities, attend meetings. • Establishes and maintains a close relationship with senior level FSE’s and Product Managers to support the needs of the customer and remain aware of current technical trends.

🎯 Exigences

• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics). • Minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. • Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs. • Basic technical knowledge on the company’s Trace and X-Ray technologies. • Must be responsive to all customer issues at all times. • Must be willing & able to travel at short notice.

🏖️ Avantages

• Excellent training and opportunities for career growth across the business, both locally and globally. • Inclusive environment, with strong leadership and a focus on safety and wellbeing. • Flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. • Competitive Business Profit Plan. • Competitive benefits package.