Field Service Technician

Emploi pas sur LinkedIn

🕒 il y a 3 mois

🗣️🇺🇸🇬🇧 Anglais requis

Ray

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Logo of Smiths Group plc

Smiths Group plc

10 000+ employés

Fondée en 1851

🎖️ Défense

🏥 Santé

📦 Logistique

Defense • Healthcare • Logistics

Smiths Group plc est une entreprise pionnière, à l’avant-garde de l’ingénierie depuis plus de 170 ans, qui œuvre à créer un monde plus sûr, plus efficace et mieux connecté. Le Groupe s’articule autour de quatre divisions : John Crane, spécialisée dans les technologies mission-critical pour le secteur de l’énergie ; Smiths Detection, un leader de la détection des menaces et du contrôle de sûreté ; Flex-Tek, fournisseur de solutions haute performance pour le transfert de fluides et la gestion thermique ; et Smiths Interconnect, qui développe des solutions de connectivité avancées pour des transferts de données sécurisés. Smiths Group est engagé en faveur du développement durable et d’un avenir meilleur, en s’attaquant à des défis mondiaux tels que le changement climatique, la sécurité et la connectivité des données.

Description

• Daily travel to locations in and around Kenner Louisiana area, including the airport • Troubleshoots, services, installs and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites • Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed • Conducts follow up calls with the customer to ensure satisfaction of work • Responsible for meeting daily service repair needs and driving customer satisfaction • Fosters positive customer relations and high degree of customer satisfaction by communicating effectively with customers • Completes all scheduled maintenance within required deadlines • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis • Maintains an accurate inventory of parts and tools • Reviews all logs for open issues and prepares formal reports to customers as necessary • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs • Ensures that tools and test equipment are properly maintained and calibrated

🎯 Exigences

• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics) • Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment • Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs • Must possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once • Must be able to lift/carry 80 lbs • Must be confident in the operation of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation • This position requires Sensitive Security Information (SSI) access and vetting via the TSA • Applicant must successfully pass a federal background investigation

🏖️ Avantages

• Comprehensive benefits package including medical, dental, and vision insurance • 401(k) with company match • Paid time off • Flexible work arrangements • Professional development opportunities

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