Sales Engineer, SMB

Emploi pas sur LinkedIn

🕒 il y a 5 mois

🇺🇸 États-Unis – Télétravail

💵 $125 000 - $160 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💸 Ingénieur technico-commercial

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de SOCKET, pas via un site d'emploi

Repérée par Remote Rocketship il y a 5 mois

Toujours ouverte sur le site de SOCKET. Vérifiée il y a 7 heures.

Logo of SOCKET

SOCKET

51 - 200 employés

Fondée en 1994

📡 Télécommunications

Telecommunications

SOCKET est une entreprise de télécommunications offrant des services d'internet, de téléphonie et de télévision aux clients résidentiels et professionnels. Pour les clients résidentiels, SOCKET propose des offres groupées de services simples avec des tarifs forfaitaires et un support local, assurant simplicité et commodité avec une seule facture couvrant tous les services. Pour les entreprises, SOCKET offre un éventail de solutions allant des services internet et téléphoniques de base à des offres avancées comme le PBX hébergé et les services dédiés, conçus sur mesure pour répondre aux exigences de différentes tailles d'entreprise et de budget. Avec un accent sur une facturation transparente et sans frais cachés, SOCKET se distingue en fournissant des solutions de télécommunications fiables répondant à une clientèle variée.

Description

• Support SMB clients in a pre-sales capacity between customers and engineering, product, and design teams • Lead discussions and product demonstrations • Address customer challenges, answer questions, and handle objections • Craft technical content for implementing use cases or extending the solution • Collaborate with account teams to understand customer requirements and translate them into Socket capabilities and business value • Support proof-of-concepts with technical expertise, troubleshooting, and guidance • Guide customers on integrating solutions into existing infrastructure • Communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales • Collaborate with Customer Success to drive post-sales revenue, retention, and growth • Execute cross-functional projects involving Engineering, Sales, and Marketing • Travel up to 25% for customer meetings, onsite engagements, and industry events

🎯 Exigences

• Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc. • Hands-on experience working in customer-facing roles • Ability to multitask and efficiently handle multiple competing priorities • Highly organized, detail-oriented, and excellent time management skills • Empathetic mindset for the customer • Ability to work cross-functionally and contribute directly to Sales, Product, and Engineering teams • Ability and desire to learn new tools and technologies • Ability to read/write basic scripts in Python, JS, or Golang • Knowledge of common source control managers such as GitLab or Bitbucket • Familiarity with web APIs, SDKs, and other technical frameworks is a plus • CS degree or equivalent industry experience is a nice-to-have • Experience with open source, vulnerability management / SCA is a nice-to-have • Hands-on experience with medium to large customers up to 1000 employees is a nice-to-have • Relevant security domain experience and familiarity with vulnerability management SCA tools is a nice-to-have • Experience with AI and Large Language Models (LLM) is a nice-to-have

🏖️ Avantages

• Meaningful equity program • Comprehensive health benefits for you and your family (99% coverage) • Flexible time-off, holidays, and winter shutdown to rest & recharge • Paid parental leave • Remote-first work arrangement • Quarterly team off-sites • Market competitive salary bands

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Développé par Lior Neu-ner. J'aimerais beaucoup recevoir vos retours — contactez-moi en DM ou par e-mail support@remoterocketship.com
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