Technical Solutions Consultant

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Softdocs

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1998

📚 Éducation

🏛️ Gouvernement

☁️ SaaS

Education • Government • SaaS

Softdocs est une plateforme de gestion documentaire et d'automatisation des processus, dédiée à l'élimination des flux de travail manuels sur papier pour les établissements d'enseignement supérieur, les districts scolaires K-12 et les organismes gouvernementaux. Cette solution cloud-native offre un stockage de documents, une automatisation des flux de travail sans code, des eForms faciles à utiliser, des signatures électroniques illimitées, ainsi qu'un traitement intelligent des documents et des relevés de notes pour numériser les dossiers, accélérer les approbations et améliorer la sécurité et la continuité des activités. Softdocs sert plus de 1 000 clients dans le secteur public et met l'accent sur la migration vers le cloud sécurisée de niveau entreprise et l'amélioration du coût total de possession à long terme.

Description

• Makes clients wildly successful through their onboarding to Softdocs applications • Partners with Project Managers to ensure satisfactory client communication and understanding of project deliverables and deadlines • Partners with Business Solution Consultants on the business-oriented processes of new deployments, sharing the technical components of new deployments with them • Works across multiple projects and project teams simultaneously to anticipate and manage changes in projects • Takes ownership of the technical components of new deployments • Delivers a superior client onboarding experience by walking the client through any technical requirements that will be owned from the client side • Ensures each client successfully achieves their desired outcomes from using our products and services by collecting information we need to provision their Etrieve environment and make it available, ready to integrate with other systems • Executes data migration when a new client is transitioning from a previous imaging software to Softdocs’ Etrieve (i.e., data mapping, data translation, data imports)

🎯 Exigences

• Database knowledge and migration experience • Experience administering enterprise content management software (bonus if you have this!) • Associates or Bachelor's degree in a technology, engineering or related field is preferred, or two or more years of equivalent work experience • Base-level knowledge of managing, configuring, and troubleshooting Microsoft Windows Server and SQL Server • Base-level knowledge of PowerShell and other scripting languages • Base-level knowledge of configuring, testing, and troubleshooting identity provider (IdP) integrations • Base level knowledge of configuring, testing, and troubleshooting API integrations

🏖️ Avantages

• Remote Position: 100% remote work from anywhere in the U.S. • Direct Access to Leadership: You’ll have open access to our CEO and senior leaders from day one. • Comprehensive Benefits: Medical, Dental, Vision, 401(k), Disability, $15,000 Life Insurance, flexible PTO, 13 holidays, and paid parental leave. • Laptop/Equipment Stipend: Choose your laptop and set up your remote workspace your way. • Professional Development: Grow through training, learning opportunities, and leadership exposure. • Mentorship & Collaboration: Work closely with senior leaders and cross-functional teams. Collaboration fuels innovation here. • People-First Culture: Bring your full self to work. We believe family time (however you define it) matters. • Retention Record: Our average employee tenure is over 5 years, with many team members here for more than a decade.