Membership Sales Associate

🕒 il y a 24 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Sollis Health

201 - 500 employés

💰 €15 000 000 Series A en 2023-06

Sollis Health, anciennement Priority Private Care (PPC), est un groupe de médecins et de professionnels de la santé dédié à offrir un nouveau niveau de soins médicaux. Nos centres médicaux de conciergerie disponibles 24/7 gèrent les urgences, les bilans de santé quotidiens, et tout le reste — le tout en un seul endroit, sans attente, à tout moment. Avec les meilleurs médecins d'urgence et un réseau exclusif de spécialistes, seul Sollis Health peut offrir des soins véritablement personnalisés dans un environnement serein.

Description

• Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text • Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members • Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services • Educate prospective members on Sollis’ care model, services, physician access, and membership benefits • Guide qualified prospects through the enrollment process for appropriate membership offerings • Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed • Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce • Participate in tours of Sollis facilities when requested (if located in one of our markets) • Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience for new members • Provide feedback on lead quality, member questions, and common objections to help improve sales processes and marketing materials • Represent Sollis professionally and empathetically in all member-facing interactions

🎯 Exigences

• Bachelor’s degree required • 2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles. Quota carrying experience preferred. • Experience responding to inbound leads, working toward goals, or supporting a sales process is preferred • Familiarity with Salesforce or another CRM is a plus (training provided) • Comfort working flexible hours as needed to support prospective members, including availability on some weekends, evenings, and holidays • PST working hours preferred.

🏖️ Avantages

• Excellent benefits, including healthcare, dental, vision • 401K with 3% match • Unlimited PTO and Generous Sick Time • 12 Observed holidays • Free Sollis Health membership for you and your eligible family members • Employee stock options offering • Annual professional development allocations • Modern, elegant, and high-end work environment

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