Technical Service Manager – Utility Scale

🕒 il y a 2 mois

🇵🇱 Pologne – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 18%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Solplanet

Solplanet

1001 - 5000 employés

Fondée en 2007

🏭 Fabrication

💼 Conseil

🏥 Santé

Manufacturing • Consulting • Healthcare

Solplanet est une entreprise spécialisée dans le développement et la production de systèmes d’énergie solaire et de technologies associées. Elle propose une large gamme de produits, notamment : • systèmes de stockage d’énergie, • onduleurs hybrides, • batteries haute et basse tension, • bornes de recharge pour véhicules électriques (EV chargers), • pompes à chaleur. Leurs onduleurs solaires sont réputés pour leur fiabilité, leur convivialité et leur simplicité d’installation. Solplanet s’attache à rendre l’énergie solaire accessible et durable, avec des produits conçus pour réduire l’impact environnemental tout en générant des économies pour les clients résidentiels comme professionnels. Animée par l’innovation, l’entreprise accompagne ses solutions avec des garanties parmi les meilleures du marché et un support complet incluant des guides d’installation et des outils de monitoring. Solplanet participe activement aux salons internationaux dédiés au solaire, où elle présente ses avancées en matière de technologies photovoltaïques.

Description

• **As a Technical Service Engineer - Utility Scale, you will** • Provide field service support for utility-scale PV projects across EMEA • Support installation, commissioning, testing, troubleshooting and maintenance of utility-scale inverter systems and related equipment • Perform site inspections, technical audits, fault diagnosis and corrective actions in cooperation with customers, EPCs and internal teams • Support MV station, communication, monitoring and inverter-related activities within the defined scope of service responsibility • Act as a customer-facing technical representative during commissioning, service interventions and warranty-related activities • Provide structured technical feedback, service reports, issue documentation and root cause information to HQ Service, Quality and R&D teams • Support preparation and execution of service procedures, commissioning checklists, maintenance instructions and safety documentation • Deliver technical training to customers, partners, EPC teams and internal colleagues when required • Coordinate spare parts, service tools, test equipment and site readiness requirements for assigned projects • Support service activities related to strategic agreements, key accounts and utility-scale reference projects • Ensure that service activities are performed in line with safety standards, quality expectations and customer requirements • Work closely with the Technical Manager, Sales and HQ Service teams to ensure fast and professional issue resolution • Contribute to continuous improvement of products, service processes and customer documentation based on field experience.

🎯 Exigences

• **Your background and skills:** • Degree or technical education in Electrical Engineering, Power Electronics, Automation, Energy Systems or a related technical field • 3+ years of experience in field service, commissioning, troubleshooting or technical support in solar PV, power electronics, industrial automation or electrical systems • Experience with solar inverters and utility-scale PV plants is strongly preferred • Knowledge of electrical safety, LV/MV systems, communication systems, monitoring platforms and site commissioning procedures • Ability to read electrical diagrams, technical manuals, commissioning protocols and service documentation • Strong troubleshooting skills and ability to work under pressure on customer sites • Hands-on mindset, high safety awareness and willingness to travel extensively across EMEA • Good reporting skills and ability to document technical issues clearly • Good communication skills and customer-oriented attitude • Fluent English; Polish or another European language is an advantage • Driving license and ability to work on project sites are required.

🏖️ Avantages

• **What we offer:** • Giving you the unique opportunity to be part of a spirited and diverse team of passionate experts that work together within an exceptionally open-minded environment • Assisting you to develop, personally and professionally, to grow internally within an international environment which leverages your abilities, skills and expertise. • Providing you the unique opportunity to be part of an ambitious, energetic and rapidly growing Solplanet team with flat hierarchies, fast decision making and strong opportunities to successfully cultivate your long-term path within the renewable energy industry.

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