Senior Data Analyst, Specialty Care

🕒 il y a 16 jours

🇺🇸 États-Unis – Télétravail

💵 $125 000 - $142 000 / an

⏰ Temps Plein

🟠 Senior

📉 Analyste de Données

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Spring Health

Site WebLinkedInTous les Emplois

501 - 1000 employés

⚕️ Assurance santé

🧘 Bien-être

☁️ SaaS

Healthcare Insurance • Wellness • SaaS

Spring Health est une solution complète de santé mentale conçue pour les employeurs et les régimes de santé. Elle utilise la santé mentale de précision pour offrir un soutien personnalisé en santé mentale en mettant en relation les individus avec les soins appropriés, qu'il s'agisse de soutien numérique, d'exercices de méditation, de coaching, de thérapie ou de médicaments. En partenariat avec des organisations de premier plan, Spring Health vise à améliorer l'accessibilité et les résultats en matière de santé mentale, à réduire le turn-over des employés et à accroître la productivité. Fiable par plus de 4 500 organisations, l'entreprise offre une approche basée sur des preuves qui a démontré son efficacité clinique et financière.

Description

• Partner with the Specialty Care Operations team to define, refine, and evolve key metrics and KPIs as the program scales across new conditions and services. • Build and maintain dashboards and data visualizations in business intelligence tools (ex: Looker, Hex, Omni) that empower non-technical users to monitor member engagement, clinical outcomes, and operational efficiency. • Conduct exploratory and ad-hoc analyses to answer emerging business questions, such as evaluating early engagement in new services or understanding potential impacts of platform changes. • Identify trends and gaps in program performance and recommend opportunities for improvement based on data-driven insights. • Support data integrity efforts by contributing to dbt models and ensuring consistent, scalable data structures across Specialty Care programs. • Partner with data, product, and engineering teams to ensure the Specialty Care team has access to the necessary data sources for comprehensive reporting. • Serve as a data advisor and thought partner for Specialty Care leadership, proactively shaping how success is measured and informing future strategic initiatives. • Partner with the data science team to dive deeper into major trends, helping us understand what is driving those changes. • Ensure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliver. • Ensure accurate and consistent reporting of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the business. • Work with our analytics engineering team to maintain the core data models in dbt that support these metrics and ensure data consistency.

🎯 Exigences

• You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you • You are an early adopter of AI and automation tools, you actively experiment with LLMs, AI-assisted analytics, and emerging tooling to accelerate your work and surface insights faster. • You have 5+ years of working experience working with data, data visualization, and dashboarding tools • You are an expert in SQL, and have at least familiarity with dbt or similar data transformation tools • You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate • You have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboards • You focus on impact, finding the things you can deliver that provide the most value for your stakeholders • You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members • You are humble, highly motivated, and thrive in fast-paced environments • You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact • You have a passion for successfully navigating ambiguous problem areas and learning new approaches.

🏖️ Avantages

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. • Employer sponsored 401(k) match of up to 2% for retirement planning • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • We offer competitive paid time off policies including vacation, sick leave and company holidays. • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.