Director, Growth Strategy

🕒 il y a 2 mois

🌽 Illinois – Distant

🌽 Illinois – Remote

💵 $170 000 - $210 000 / an

⏰ Temps Plein

🔴 Expert

📈 Marketing de croissance

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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SquareTrade

Site WebLinkedInTous les Emplois

501 - 1000 employés

🛒 Commerce de détail

💰 €238 000 000 Private Equity Round en 2012-01

Insurance • Retail • Consumer Electronics

SquareTrade est une entreprise qui offre des plans de protection pour les appareils électroniques grand public et les appareils électroménagers via sa société mère, Allstate Protection Plans. Elle propose des services de protection et de garantie complets pour des articles tels que les smartphones, les téléviseurs, les meubles et les appareils électroménagers majeurs. Connue pour son approche innovante dans le secteur des plans de protection, SquareTrade se concentre sur la fourniture d'un service fiable et sans tracas à ses clients, y compris la réparation de téléphones le jour même et le dépôt de réclamations facile en ligne. Elle s'associe avec les principaux détaillants et opérateurs mobiles en Amérique du Nord, en Europe, au Japon et en Australie, et ses plans de protection sont préférés par un nombre significatif de consommateurs par rapport à ses concurrents. Avec un engagement fort envers un excellent service client, SquareTrade assure la tranquillité d'esprit de ses clients en protégeant leurs achats avec des solutions de protection fiables.

Description

• Strategy Development: define the right set of strategies and actions to deliver the performance promises. • Initiative Planning, Selling into Stakeholders, Implementation, and Monitoring: build selling stories and project manage joint-growth and profitability initiatives to completion – with stakeholders at the retail partner and internal teams. Ensure objectives remain met/on track. • Customer Experience: understand the retail partner’s path to purchase and post-purchase experience (including claim filing and service), and then partner with Customer Experience and other teams to deliver the best solutions. • Retail Execution and Channel Marketing: partner with Retail Execution and Merchandising to increase in-store customer and Associate awareness. Partner with the retail partner’s dotcom teams to increase online sales. • Account Support: provide support on a variety of activities such as reporting, content development, event planning, and project management. • Product and Service Innovations: gain a deep understanding of our business and bring your own ideas to the table. • Competitive Analysis: conduct analysis and tracking of highly complex, dynamic partner environment to ensure we maintain our competitive advantage.

🎯 Exigences

• Bachelor’s degree; MBA preferred. • Corporate Strategy 7+ years of experience in management consulting; operations management; or business development/account management - especially working for/with retailers, OEMs/manufacturers, or other B2B businesses. • Experience leading and motivating cross-functional teams. • Strong organizational and communication skills, both written and verbal. • Experience putting slides together to tell a story. • Self-starter who can independently drive projects and initiatives forward, including through problem solving and decision-making. • Comfortable with shifting priorities and ambiguity. • Advanced user of Excel and PowerPoint. • SQL and Tableau experience is a plus (but not required).

🏖️ Avantages

• Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA) • Up to 4% company match into 401(k) and contributions into your company-sponsored pension • $75/month budget to help prioritize your physical wellbeing • $80/month stipend to subsidize connectivity costs • Mental health resources including free 1:1 therapy, coaching sessions and digital resources • Supportive leave policies • Flexible Time Off Policy in addition to 9 Company Holidays • Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires • Hybrid work arrangements with regular investment in gatherings and offsites to connect with dispersed team members • Various corporate perks and discounts