Project Consultant

🕒 il y a 21 jours

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StarRez, Inc.

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201 - 500 employés

☁️ SaaS

🏠 Immobilier

💰 Private Equity Round en 2022-01

SaaS • Real Estate

StarRez, Inc. est un fournisseur de premier plan de solutions de gestion de résidents et de biens spécifiquement conçues pour l'industrie du logement étudiant. L'entreprise se concentre sur l'amélioration de l'expérience des résidents et de l'efficacité opérationnelle en offrant une plateforme complète incluant des outils pour la gestion communautaire, le reporting, l'automatisation de la facturation et les portails en libre-service pour les résidents. StarRez collabore avec des institutions éducatives et des communautés résidentielles dans le monde entier pour créer des environnements prospères grâce à l'innovation et à l'engagement.

Description

• Delivering product training to customers • Assist customers in an Outsourced Resource role, helping with day to day operations • Assist StarRez Project Managers or Senior Consultants on larger projects • Provide resolution to project, implementation or customer issues, following proper escalation procedures based on internal practices • Create project documentation and procedures • Testing of products, tools or components • Create/update documentation for customers and internal purposes

🎯 Exigences

• 2+ years of experience contributing to customer implementations or projects in a SaaS or higher education context (e.g. Student Information Systems like Oracle, PeopleSoft, SAP, Banner, etc.) • Proven ability to build trusted partner relationships with customers and internal stakeholders • Strong oral and written communication skills, including experience presenting to senior audiences • Excellent problem-solving, issue management, and analytical skills • Ability to prioritize and manage multiple projects in a fast-paced environment • Detail-oriented with strong documentation and follow-through skills • Technologically curious, with the ability to quickly learn new tools and systems

🏖️ Avantages

• Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years • A supportive team environment with emphasis on learning and development opportunities • Our Promise: You will learn, grow, and be appreciated for your impact and contributions. • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.