Software Trainer – Law Firm Management Solutions

🕒 il y a 16 jours

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stp.one | Simplify Legal Work

Site WebLinkedInTous les Emplois

501 - 1000 employés

⚖️ Juridique

💼 Conseil

🤖 Intelligence artificielle

Legal • Consulting • Artificial Intelligence

stp. one est un fournisseur de premier plan de logiciels juridiques basés sur l'IA, conçus pour simplifier et améliorer le travail juridique pour les cabinets d'avocats, les administrateurs d'insolvabilité, les créanciers et les départements juridiques d'entreprise. La société propose une suite complète d'outils de productivité visant à rationaliser les processus juridiques tels que la gestion de dossiers, la gestion du cycle de vie des contrats et le traitement des insolvabilités. Avec des solutions comme le jumeau juridique numérique Legal Twin® et AI Smart Claims, stp. one augmente la productivité et l'efficacité, permettant aux professionnels du droit de se concentrer sur leur expertise principale. La plateforme offre également des outils de gestion documentaire, de vérification des conflits, de suivi du temps et de facturation, la rendant indispensable pour des opérations juridiques fluides.

Description

• You are responsible for our customers in the area of law firm management across Germany. • You manage your own client portfolio and accompany clients throughout the entire customer lifecycle, from onboarding to offboarding. • The primary focus of your role is delivering external software trainings, coaching sessions and workshops (mostly remote). • Analyze and manage customer needs. • Provide comprehensive support and consulting to our customers on solutions and processes through the use of our products. • Gather and evaluate customer feedback to optimize products and processes. • Support the design, preparation and implementation of software projects. • Conduct customer-side QBRs (Quarterly Business Reviews) in close coordination with stakeholders (mostly remote).

🎯 Exigences

• Completed degree in IT, law or business administration, or a comparable qualification; alternatively completed training as a legal assistant (Rechtsanwaltsfachangestellte). • Preferably work experience in a law firm. • You should have subject-matter and legal knowledge relevant to our customers’ area of activity. • Experience working with one or more law firm software systems. • At least 2 years of professional experience in a comparable role as a software trainer or in similar positions such as (Key) Account Manager, Customer Success Manager, etc. • Excellent German and English skills, both written and spoken. • Nice to have: ideally initial experience in project management or consulting.

🏖️ Avantages

• Annual training budget plus defined career paths. • Employee referral bonus. • Mobility options: e.g., e-bike leasing and subsidies for public transportation. • Workation: up to 30 days per year within the EU. • Computer/monitor work glasses. • Tax-free non-cash benefits. • Company events & celebrations (summer party, annual kickoff, etc.). • Flexible working models (hybrid, home office, part-time, etc.). • English courses for all levels.