Phone Sales Agent

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

👻 Score fantôme 33%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Sun Coast Sciences

Sun Coast Sciences

- employés

🏥 Santé

🍽️ Alimentation et boissons

💄 Beauté

Healthcare • Food & Beverage • Beauty

Sun Coast Sciences est une entreprise américaine de vente directe au consommateur qui développe et commercialise des produits de soins de la peau et des compléments alimentaires anti-âge conçus par des médecins. Leur catalogue comprend des sérums, des formules de soutien capillaire et des compléments visant la santé de la peau, des cheveux, le poids, le cerveau, le système immunitaire et la santé cardiaque, commercialisés avec des allégations d'ingrédients cliniques, une fabrication conforme aux normes cGMP aux États-Unis, et une protection d'achat d'un an. Ils vendent principalement via une boutique en ligne avec des options d'abonnement et d'achat en plusieurs unités, en mettant l'accent sur les formulations synergiques cliniquement étudiées et les témoignages de consommateurs.

Description

• Call, text, and email existing customers whose supply is running low • Secure customer reorders before products run out • Work an assigned queue of reorder opportunities daily • Follow the established call and follow-up cadence • Review purchase history and order details before contacting customers • Recommend appropriate products and quantities based on customer routines • Introduce complementary products to grow order value • Follow up across phone, SMS, and email to drive conversion • Build rapport with repeat customers • Maintain accurate records of customer interactions and sales activity in the CRM • Meet or exceed weekly and monthly individual sales targets • Participate in Zoom communications with the team throughout the day

🎯 Exigences

• Strong work ethic and self-motivation to drive sales results • Comfort and proficiency with manual dialing and reaching out to leads • Excellent communication skills via phone, email, and text • Comfort working inside a CRM and order management system • Strong attention to detail on customer records • Consultative sales approach • Positive attitude and passion for sales • Ability to work independently and handle rejection with resilience • Ability to thrive in a dynamic, fast-paced environment • Prior experience in phone sales or telemarketing is a plus, but not required • Stable internet connection of 50+ Mbps upload and download • Octane Speed of 20,000 or greater • Backup system for power and internet • Fast and reliable laptop or desktop computer with working camera • Working noise-cancelling headset • Availability to remain on Zoom with the team throughout the day • Availability to work full-time, 35–45 hours per week • Availability for schedules between 9:00 a.m. and 7:00 p.m. CT • Must be available to work weekends

🏖️ Avantages

• Base pay plus commission on sales revenue • 4+% commission on sales revenue (minus refunds) • Commission rate tiers up as performance levels increase • Uncapped earning potential • Weekly and monthly performance bonuses, including top average order value, top weekly sales, QA excellence, and perfect attendance • Fully remote work • Supportive, remote-first company culture • Stability, flexibility, and opportunity for professional growth

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