Enablement Manager, MedSpa

🕒 il y a 5 jours

🏄 California – Distant

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💵 $110 000 - $120 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

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🗣️🇺🇸🇬🇧 Anglais requis

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Sunbit

501 - 1000 employés

💳 Fintech

💸 Finance

🛒 Commerce de détail

Fintech • Finance • Retail

Sunbit est une entreprise technologique qui propose une solution de financement « paiement en plusieurs fois » pour aider les individus à gérer le coût des services essentiels tels que la réparation automobile, les soins dentaires, les soins oculaires, les soins vétérinaires et les soins de santé en général. L'entreprise s'associe avec des commerçants et offre une solution de carte de crédit de nouvelle génération qui améliore l'expérience d'achat sans frais supplémentaires. Sunbit se concentre sur l'accessibilité et l'équité du financement, avec des taux d'approbation élevés et des conditions transparentes, permettant aux clients de répartir le coût de leurs achats dans le temps sans frais de retard ou charges cachées. De plus, Sunbit collabore avec des détaillants pour lancer des cartes de crédit co-marquées intégrées aux programmes de fidélité existants, visant à accroître la fréquence des achats des clients et la valeur des commandes.

Description

• Lead the onboarding process for new med spa partners, ensuring a seamless and efficient implementation experience. • Deliver high-quality, in-person training sessions on Sunbit’s patient financing solutions, tailored to aesthetic services. • Adapt and customize training materials to align with the unique needs of each med spa merchant. • Facilitate engaging, informative, and interactive training sessions that drive understanding and adoption. • Maintain deep expertise in Sunbit’s patient financing product, including ongoing updates and enhancements. • Serve as a trusted subject matter expert, proactively addressing questions and resolving partner concerns. • Develop and maintain strong, long-term relationships with key stakeholders across med spa organizations. • Provide ongoing support and strategic follow-up to drive client satisfaction and maximize product utilization. • Collect and synthesize partner feedback to identify opportunities for continuous improvement in both product and training. • Accurately track training activities, partner interactions, and progress within Salesforce. • Deliver regular reporting and insights to leadership on training effectiveness, partner performance, and satisfaction metrics.

🎯 Exigences

• 4–6 years of experience in account management, customer success, training, or related client-facing roles within the med spa or aesthetics industry. • Experience working with med spa practices, aesthetic providers, or patient financing solutions is strongly preferred. • Exceptional communication and presentation skills, with the ability to engage diverse audiences. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Proven ability to work both independently and collaboratively in a fast-paced environment. • Proficiency in CRM systems (e.g., Salesforce) and training or enablement tools. • Customer-centric mindset with a passion for driving partner success and satisfaction. • Strong problem-solving skills, with the ability to adapt to evolving business needs. • Demonstrates a high level of professionalism, integrity, and accountability.

🏖️ Avantages

• Competitive pay and stock options • Unlimited PTO • Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more) • Newly added HSA and Pet Insurance • 401(k) with company match • Cell Phone Stipend • Team-based strategic planning and ownership of deliverables

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