Senior MFH Technology Innovation Project Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $70 314 - $93 752 / an

⏰ Temps Plein

🟠 Senior

👷‍♀️ Chef de Projet

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Sunrun

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2007

⚡ Énergie

👥 B2C

Energy • B2C • Technology

Sunrun est le leader national de l'installation de panneaux solaires et de batteries à domicile, offrant des solutions innovantes en énergie solaire pour aider les propriétaires à gérer leurs besoins énergétiques. L'entreprise propose un service complet, allant de l'installation de panneaux solaires à la maintenance, avec un accent sur des solutions économiques grâce à leur plan d'abonnement Sunrun. Les produits de Sunrun incluent des panneaux solaires de pointe, des systèmes de stockage de batteries et le Tesla Powerwall, tous conçus pour s'intégrer harmonieusement aux systèmes énergétiques résidentiels. Avec un million de foyers équipés, Sunrun assure une expertise élevée en installation, une garantie de 25 ans sur l'équipement, et des plans de paiement adaptés aux besoins individuels des foyers. De plus, Sunrun s'associe à des entreprises comme Ford pour introduire des technologies de pointe telles que les systèmes de recharge de véhicules pour la maison.

Description

• Manage the end-to-end JIRA lifecycle, including ticket scoping, drafting, submission, and user acceptance testing (UAT) for all department operational tech initiatives. • Supports the identification, cause, and resolution of various bugs as they arise • Provide direct oversight and execution of data loads, scrubs, and one-off reporting to ensure data integrity across systems. • Develop and maintain comprehensive initial SOPs, process maps, and training materials to ensure scalable and consistent workflows across the department. • Identify and support implementing automation opportunities such as CRM integrations to workflow management, ERP Integrations, and AI integrations. • Act as the primary liaison and subject matter expert between cross-functional teams (such as Business Operations, Incentives, Project Management, Construction Management, Site Survey, Sales, Development, Design, and Interconnection/Permitting) and technology teams to manage day-to-day technical execution and release communications. • Support new product launches and technical initiatives to ensure full operational adoption of the new tools through clear documentation and support. • Create scripts and write formulas to create automations, process improvements, and for reporting of analytics. • Manage and enhance project pipeline reporting, providing a clear picture of the current status and a forecast of potential future issues. • Supports troubleshooting for all cross-functional teams, tools, etc., including access issues, complex reporting, and more. • Proactive identification and management of various issues that may lead to technical issues.

🎯 Exigences

• Bachelor’s degree in Computer Science, Information Systems, Business Management, or specialized training/ project management certifications; or equivalent work experience • Minimum of 3 years of operations, business systems, or a related technical-operational role. • Demonstrate advanced proficiency in Salesforce, JIRA, Reporting, and process mapping tools like LucidChart. • Demonstrates strong proficiency of with Excel/Google Sheet formulas and functions • Knowledge of Commercial Solar Installation or similar processes is a benefit • Demonstrates strong attention to detail, accuracy and exceptional organizational skills • Ability to think outside the box, leveraging creative thinking, and advanced creative problem solving skills • Ability to understand business needs and translate them into data and IT requirements • Able to present complex technical information in an easy-to-understand and actionable format for the business. • Ability to define and organize tasks, conduct prioritization, and deliver in a timely fashion • Excellent written and oral communication skills • Ability to work independently with minimal supervision • Strong desire to understand the operation of the business and root cause for outcomes • Collaborative, working with colleagues from across the organization to drive outcomes and share knowledge • Show a proven track record of managing technical projects from inception through final rollout with a focus on user acceptance testing. • Helpful but not required: Experience with Tableau, Snowflake, SQL, and similar platforms/coding languages

🏖️ Avantages

• Medical/Dental/Vision Insurance • Life Insurance • Disability Insurance • 401k Plan + Company Match • Stock Purchase Plan • Paid Vacations/Holidays • Paid Baby Bonding Leave • Employee Discounts • PowerU - 100% Funded Education Programs • Employee Donation Matching • Volunteer Hour Rewards