Technical Writer

Emploi pas sur LinkedIn

🕒 il y a 3 mois

🦀 Maryland, Virginia – Distant

🦀 Maryland – Remote ⚔️ Virginia – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔏 Rédacteur Technique

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 58%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Swingtech

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2009

🔒 Cybersecurity

💼 Conseil

Cybersecurity • Information Technology • Consulting

Swingtech est une entreprise innovante de services en gestion et technologie, basée à Greenbelt, Maryland. Fondée en 2009, Swingtech s'est établie comme un fournisseur de premier plan de résultats commerciaux complets et transformationnels. L'entreprise se spécialise dans une large gamme de services, comprenant la gestion de programme, la technologie de l'information, les solutions de capital humain et de formation, la cybersécurité, le conseil financier, ainsi que le support professionnel et administratif. En tant qu'entreprise détenue par une femme, certifiée 8(a) par l'administration américaine des petites entreprises et entreprise désavantagée, Swingtech s'engage à fournir des solutions innovantes et à la pointe de la technologie à ses clients.

Description

• Research, develop, edit, format, and maintain technical documentation, process documentation, user guides, job aids, reports, meeting materials, and program deliverables • Translate information from technical teams, instructional designers, data analysts, QA staff, help desk personnel, and program leadership into clear documentation • Support documentation for web-based applications, learning management systems, training workflows, user support procedures, reporting processes, and operational activities • Prepare and maintain standard operating procedures, knowledge base articles, FAQs, release notes, user instructions, and internal support materials • Review documentation for clarity, consistency, grammar, formatting, accuracy, and alignment with customer requirements • Support recurring deliverables including monthly reports, meeting minutes, action item logs, status updates, and documentation packages • Maintain organized documentation repositories, templates, revision histories, source files, and final deliverable versions • Track edits, stakeholder comments, revisions, approvals, and document status through completion • Support accessible document formatting and apply Section 508 or similar accessibility considerations to electronic deliverables • Coordinate with cross-functional teams to collect inputs, validate content, resolve comments, and prepare submission-ready documents • Document system updates, training product revisions, issue resolution steps, and operational procedures • Improve templates, naming conventions, document workflows, and knowledge management practices

🎯 Exigences

• Bachelor’s degree in Technical Writing, English, Communications, Information Technology, Education, Business, or a related field; equivalent experience may be considered • At least 3 years of experience in technical writing, documentation development, content editing, reporting, or related documentation work • Experience developing technical, operational, training, user support, or process documentation • Strong writing, editing, formatting, proofreading, and document organization skills • Ability to gather inputs from multiple stakeholders and produce clear, accurate, and usable documentation • Familiarity with document control, templates, style guides, version management, and review cycles • Working knowledge of accessibility considerations for electronic documents, including Section 508 or comparable standards • Strong attention to detail and ability to manage multiple documentation tasks and deadlines • Strong written and verbal communication skills • Ability to work independently and collaboratively in a remote environment • Preferred: experience supporting federal, healthcare, IT, training, or learning management programs • Preferred: experience documenting web-based applications, learning management systems, help desk procedures, reporting processes, or digital training products • Preferred: experience developing SOPs, user guides, FAQs, knowledge base articles, job aids, or release notes • Preferred: familiarity with quality assurance documentation, customer comment resolution, deliverable tracking, or records management • Preferred: familiarity with privacy, security, accessibility, or compliance documentation in regulated environments • Preferred: experience with collaborative document repositories, project tracking tools, or content management workflows • Experience using artificial intelligence to improve task efficiency is a plus

🏖️ Avantages

• 15 PTO days • 11 paid holidays • Medical Insurance with 3 options, including HSA with $600 Employer Contribution • Dental Insurance with no age limit orthodonture • Vision Insurance through EyeMed with in- and out-of-network coverage • Short-Term and Long-Term Disability coverage with 100% premium support • Life insurance and AD&D with 100% premium support • Supplemental Life Insurance • Critical Care and Accident Insurance availability • Pet Insurance through Nationwide • Employee Assistance Program • 401(k) with enrollment from day one • 4% company deferral • $1,500 annual training budget • $1,500 referral bonus • Eligibility for annual merit and discretionary bonus • Flexible work arrangements

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