Patient Education Consultant

🕒 il y a 16 jours

🐊 Florida – Distant

🐊 Florida – Remote

💵 $2 389 - $3 135 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💼 Consultant

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Tactile Medical

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1995

🔧 Matériel

🤝 B2B

👥 B2C

💰 €32 500 000 Post-IPO Equity - Tactile Medical en 2023-02

Hardware • B2B • B2C

Tactile Medical est une entreprise de dispositifs médicaux qui développe et vend des systèmes de thérapie par compression pneumatique à domicile et de dégagement des voies respiratoires pour traiter les lymphœdèmes, l'insuffisance veineuse chronique et les affections respiratoires/neuromusculaires. Son portefeuille de produits comprend des dispositifs tels que le Flexitouch, l'AffloVest, le Nimbl, et le Kylee, et la société offre une éducation clinique, un soutien au remboursement, et des ressources pour les patients et les cliniciens afin d'améliorer la qualité de vie et le fonctionnement quotidien.

Description

• Conduct demonstrations and trainings with current and potential Tactile Medical patients on our products • Build strong rapport with the patient through introduction to our product, discussion of financial options, and closing the sale • Deliver training and ensure the patient is able to use their product as prescribed • Manage and respond appropriately to any patient feedback or objection regarding the product and their financial responsibility • Ensure appropriate preparation for all trainings and demonstrations • Work collaboratively with territory partners to facilitate completing of orders • Identify, escalate, and communicate problems, questions, or additional patient support needs • Effectively use translation tools for patients where English is not their first language • Maintain compliance with all appropriate regulatory requirements including HIPAA • Travel up to 80% within assigned territory

🎯 Exigences

• Bachelor’s Degree or equivalent work experience • 2+ years of experience in a patient facing, education/training and/or highly advanced customer service role • Health related certification (preferred) • Medical device or healthcare industry experience (preferred) • Ability to lift 20 pounds on a regular basis • Ability to work remotely and travel to patients in a home, clinic, or virtual environment • Strong interpersonal communication skills including the ability to empathize with patients and caregivers • Strong critical thinking and decision-making skills in healthcare related situations • High degree of confidence and professionalism interacting with people of diverse cultures, ages, and abilities • Excellent organization and time management skills - proactive and efficient in scheduling and managing multiple appointments

🏖️ Avantages

• medical, dental and vision benefits • retirement benefits • employee stock purchase plan • paid time off • parental leave • family medical leave • volunteer time off • additional leave programs • life insurance • disability coverage • other life and work wellness benefits and discounts