Field/Application Engineer – Robotics

🕒 il y a 21 jours

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Tekpoint GmbH

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51 - 200 employés

Fondée en 2009

📦 Logistique

📣 Marketing

📡 Télécommunications

Logistics • Marketing • Telecommunications

Tekpoint GmbH est un distributeur européen spécialisé dans les produits de télécommunications et l'électronique grand public, offrant des ventes B2B et des services à valeur ajoutée. L'entreprise propose des capacités de distribution complètes — traitant des commandes allant de l'unité individuelle aux volumes importants — ainsi que des services d'entreposage, de logistique/fulfillment, de marketing et de connectivité partenaires pour aider les vendeurs à atteindre les détaillants et les utilisateurs finaux à travers l'Europe centrale et orientale. Tekpoint se positionne comme un distributeur moderne qui s'intègre aux systèmes de ses clients pour fournir des solutions de vente et de livraison efficaces, localisées.

Description

• Installation, configuration & go-live of robotics systems directly on-site at customer locations • Support during commissioning, go-live and initial productive operations • Conduct customer training and handovers to operational teams • Documentation of setups, technical parameters and open issues • Analysis and resolution of technical issues during ongoing operations • Ongoing support and assistance with maintenance and service matters • Troubleshooting of hardware, interface and system issues • Escalation of technical issues to vendors and internal teams • Feedback from field experience to improve deployment and support processes • Contribute to the development of standards, checklists and best practices for customer projects

🎯 Exigences

• Technical background in mechatronics, electronics, automation or related fields • Hands-on experience with hardware systems, technical installations or service interventions • Experience in installation or servicing of technical systems • Fluent German and basic English skills • Willingness to travel within the DACH region • Strong problem-solving ability and pronounced troubleshooting skills • Practical, reliable and structured work style • Strong customer orientation and clear communication in technical situations • Sense of responsibility and willingness to follow issues through to resolution

🏖️ Avantages

• Exciting role in a dynamic and international environment • Opportunity to actively shape a growing business area with high visibility • Short decision-making processes, open communication and a team-oriented company culture • Modern ways of working with a focus on digitization, efficiency and pragmatic solutions • Individual development and training opportunities • Fresh fruit, coffee and regular company events