AI Product Manager – Internal Transformations

Emploi pas sur LinkedIn

🕒 il y a 15 jours

🌵 Arizona, Connecticut, +4 états de plus – Distant

🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote

💵 $90 000 - $110 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

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Teleperformance

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1978

📣 Marketing

📦 Logistique

🏥 Santé

Marketing • Logistics • Healthcare

description traduite de l'entreprise

Description

• Contribute to the definition and execution of AI product roadmaps across horizontal and vertical solutions. • Translate business problems into clear AI product requirements, user stories, and success metrics. • Prioritize features and initiatives based on impact, feasibility, and strategic alignment. • Own the product lifecycle from discovery and experimentation to launch, monitoring, and continuous improvement. • Partner with engineering and data teams to validate AI feasibility, model selection, and orchestration approaches. • Ensure products are scalable, secure, explainable, and production-ready. • Work closely with AI Engineering, Architecture, Data Science, UX, PMO, and Business Units to deliver AI solutions on time and at quality. • Act as the primary product point of contact for assigned AI initiatives. • Define and track product KPIs such as AHT reduction, automation rate, CSAT improvement, and cost efficiency. • Analyze performance data and user feedback to inform product iterations and enhancements. • Ensure AI products comply with security, data privacy, and responsible AI governance standards. • Stay informed on AI trends (LLMs, NLP, multimodal models, MCP, orchestration) relevant to assigned products.

🎯 Exigences

• Bachelor’s or master’s degree in computer science, Data Science, Engineering, Business Administration, or a related field. • MBA, MSc in AI/ML, or equivalent executive program preferred. • 4–6 years of experience in Product Management, with at least 2–3 years working on AI or ML-driven products. • Hands-on experience delivering AI solutions in enterprise or digital transformation environments. • Strong experience working with cross-functional technical and business teams in global organizations. • Experience integrating AI technologies into enterprise ecosystems (e.g., Google, Azure AI Foundry, OpenAI, Genesys, ServiceNow, Salesforce). • Demonstrated ability to drive AI product delivery and measurable business outcomes as an individual contributor.

🏖️ Avantages

• Comprehensive health benefits, which may include medical, vision, and dental. • Employment Assistance Programs • Health and personal time off (HPT) • Leave programs as eligible • Competitive 401(K) plans • Life insurance • Supplemental medical coverage • Critical care insurance • Pet insurance • FSA plans • Retailer discounts