Automotive Sales & Service Representative

Emploi pas sur LinkedIn

🕒 il y a 16 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Teleperformance

Teleperformance

10 000+ employés

Fondée en 1978

📣 Marketing

📦 Logistique

🏥 Santé

Marketing • Logistics • Healthcare

description traduite de l'entreprise

Description

• Find innovative ways to respond to varying questions, issues, and concerns. • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. • Calmly attempt to resolve and de-escalate any issues. • Escalate interactions when necessary and appropriate. • Respond to requests for assistance and/or possible processing payments. • Track all call related information for auditing and reporting purposes. • Provide feedback on call issues. • Meet or exceed sales goals, conversion targets, revenue objectives, and customer satisfaction metrics. • Identify upselling and cross-selling opportunities to maximize customer value and business growth. • Process sales transactions, service enrollments, and payment arrangements accurately. • Address customer questions, objections, and concerns with confidence while providing clear and persuasive offers.

🎯 Exigences

• High School Diploma or equivalent. • Minimum 6 months of sales experience, preferably in a call center, retail, membership, or customer-focused environment. • Proven ability to meet or exceed sales, conversion, or performance goals. • Must be 18 years of age or older. • Ability to type at least 25 words per minute. • Comfortable with desktop computer systems and have general knowledge of Windows-based systems. • Customer service and/or sales experience preferred. • College degree preferred but not required.

🏖️ Avantages

• Comprehensive health benefits, which may include medical, vision, and dental. • Employment Assistance Programs, health and personal time off (HPT), and leave programs. • Competitive 401(K) plans, life insurance, supplementary medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. • Career advancement opportunities in a culture of inclusion and diversity.

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