Travel Lifestyle Consultant, German Speaking

🕒 il y a 2 mois

🇪🇸 Espagne – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

🗣️🇩🇪 Allemand requis

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Ten Lifestyle Group, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 mois

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Logo of Ten Lifestyle Group

Ten Lifestyle Group

1001 - 5000 employés

Fondée en 1998

🏨 Hôtellerie

📣 Marketing

✈️ Tourisme

Hospitality • Marketing • Travel

Ten Lifestyle Group est une entreprise mondiale de services de style de vie et de voyages qui fournit des services de conciergerie aux individus à valeur nette élevée et aux clients d'entreprise. Fondée en 1998, Ten offre une assistance personnalisée en connectant ses membres aux meilleurs hôtels, restaurants, spectacles et événements à travers le monde. L'entreprise collabore avec de grandes institutions financières, des marques premium et des entreprises pour améliorer l'engagement des clients et la fidélisation grâce à des services exclusifs. L'expertise de Ten en matière de gestion de voyages et de style de vie soutient les initiatives de transformation numérique et améliore des indicateurs tels que le Net Promoter Score pour ses clients. En tant qu'entreprise cotée en bourse sur le London Stock Exchange, Ten propose également des services d'adhésion privés et gère plus de 50 programmes de fidélisation d'entreprise dans le monde.

Description

• Advise premium cardholders by phone and email in German and English • Handle customer inquiries from quote preparation through billing for individual trips • Make reservations with airlines, hotels, and travel agencies • Create tailored offers, travel documents, and detailed travel itineraries • Advise clients and facilitate unique luxury travel experiences • Sell special promotions and exclusive offers • Serve High-Net-Worth and Ultra-High-Net-Worth clients with leisure travel requests • Deliver concierge services through Ten’s proprietary technology-enabled platform and lifestyle management expertise

🎯 Exigences

• Excellent professional German and English language skills, written and spoken, at C2 level according to the Common European Framework • Passion for travel and luxury lifestyle, including gastronomy, events, and culture • GDS knowledge, preferably Amadeus • Service-oriented, flexible, and able to work under pressure • Flexibility to work 5 days per week between 07:00–21:00 GMT, either Sunday through Thursday or Tuesday through Saturday • Legal right to live and work in Spain without visa sponsorship • Relevant professional experience within the travel industry • Hands-on experience advising clients and booking travel arrangements • Not suitable for career changers • Located in Spain • Secure home office at the confirmed address, free from background noise or distractions • Minimum required internet speeds for remote or hybrid work, verified during recruitment and onboarding

🏖️ Avantages

• Competitive salary based on experience • Uncapped performance-based bonus • Hybrid working combining home and office, with fully remote options for employees not living near an office • Competitive paid time-off package • One paid volunteer day each year • One month of paid sabbatical after every five years of service • Ten Loyalty Rewards program with bonuses and gifts • Remote working holidays • Travel and entertainment employee discounts • Career development support • Annual Extra Mile Awards and recognition and reward programs • Inclusive, diverse, international team environment

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