Technical Program Communications Coordinator

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $75 000 - $95 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🗣️ Communication

🦅 Parrain de Visa H1B

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👻 Score fantôme 15%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of LMI

LMI

1001 - 5000 employés

Fondée en 1961

📦 Logistique

🏥 Santé

🎖️ Défense

Logistics • Healthcare • Defense

LMI est une entreprise tournée vers l'avenir qui se concentre sur la réinvention du chemin de l'insight au résultat à travers des solutions innovantes dans divers secteurs, y compris l'IA appliquée et la santé numérique. Ils fournissent des analyses avancées, un support d'ingénierie et une optimisation des performances dans les marchés de la défense, de la santé et des marchés civils, avec un fort engagement à améliorer l'efficacité de la mission pour les clients gouvernementaux. Avec un accent sur la collaboration et la recherche, LMI vise à favoriser un changement positif grâce à ses capacités et partenariats diversifiés.

Description

• Managing communications and responding to USPS customers who have questions or concerns about the USPS Fraud Analytics and Mitigation (FAM) program. • Effectively communicating USPS policy and guidelines to internal and external stakeholders at varying levels. • Organizing and tracking customer requests to ensure they are handled in a timely fashion. • Maintaining and analyzing data at the request of the USPS client in Databricks and Excel. • Working with other USPS contractors and vendors to meet customer needs and successfully resolve complex issues. • Identifying areas of process improvement and leveraging technical skills to help solve these issues.

🎯 Exigences

• Bachelor’s degree with zero to two years of experience in one (or multiple) of the following practices: project management, project scheduling, business process improvement, business consulting, or continuous improvement. • Moderate skills and proficiency with Microsoft products: Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, Project, and Visio. • Demonstrated soft skills such as customer service, patience, emotional intelligence, and exemplary communication skills (written and verbal). • Ability to align personal goals with team objectives, creating a personal brand that enhances the team. • Strong analytical and problem-solving skills. • Successful performance operating within a fast-paced, autonomous, and collaborative virtual environment. • Significant understanding of project management fundamentals and ability to work within project constraints. • Excellent analytical, problem-solving, and presentation skills. • Strong business acumen. • Must be able to obtain a Position of Public Trust Clearance – Must be a US Citizen.

🏖️ Avantages

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

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