Client Relationship Manager, Employee Benefits

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The Baldwin Group

Site WebLinkedInTous les Emplois

1001 - 5000 employés

💼 Conseil

🏥 Santé

⚖️ Juridique

💰 €170 000 000 Post IPO debt en 2023-10

Consulting • Healthcare • Legal

Le Baldwin Group est un cabinet de conseil national spécialisé dans la gestion des risques et le courtage d'assurance, offrant des solutions complètes pour les entreprises et les particuliers. Il fournit des assurances commerciales, des avantages sociaux aux employés, des services de conseil en retraite, de gestion des risques privés et de gestion de patrimoine, ainsi que des offres spécialisées telles que la réassurance et les MGA, en adaptant des stratégies pour protéger les actifs et soutenir la croissance. Le cabinet met l'accent sur la collaboration, les informations sur le marché et des plans personnalisés pour les entreprises de différents secteurs ainsi que pour les particuliers à fort patrimoine.

Description

• Build and maintain strong client relationships as the primary point of contact, proactively communicating expectations, updates, and strategic recommendations. • Assess client needs and develop tailored benefit solutions, including evaluating existing programs and identifying opportunities for additional coverage. • Lead the renewal process by preparing, analyzing, and effectively presenting benefit options, benchmarking, claim experience, contribution modeling, and plan design alternatives. • Manage the client service calendar, including onboarding, renewals, open enrollment preparation, compliance updates, and delivery of required plan documentation. • Ensure benefit programs comply with federal and state regulations (ERISA, HIPAA, ACA) and oversee related compliance activities such as 5500 filings and plan documents. • Liaise with carriers and vendors to negotiate contracts, resolve issues, solicit proposals, and manage policy activity to ensure timely, accurate service delivery. • Oversee new client onboarding in alignment with the Peace of Mind process, including timely C-suite engagement. • Partner with Client Success Specialists and internal teams to clarify data needs, monitor task progress, and maintain consistent, high-quality workflows.

🎯 Exigences

• Bachelor’s degree in business, insurance, finance, or related field; professional insurance designation preferred. • Current state License required (Life & Health) • 2-4+ years of employee benefits and account management experience. • Excellent verbal and written communication skills to deliver presentations to decision-makers and employees. • Foundational understanding of employee benefits processes, and renewal workflows, including functional knowledge of plan funding types such as self‑funded and level‑funded. • Experience coordinating with offshore teams or third‑party partners is preferred.

🏖️ Avantages

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development