Senior Engineer – Privileged Access Management

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Thinkahead Consultant Psychologist Pty Ltd

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🏥 Santé

💼 Conseil

📚 Éducation

Healthcare • Consulting • Education

Thinkahead est une entreprise de psychologie privée opérant à la fois dans le domaine clinique et en tant que cabinet de conseil aux entreprises.\n\nDans le cadre clinique, Thinkahead collabore étroitement avec des médecins généralistes, des professionnels de santé et des organisations de services communautaires locaux pour fournir des évaluations psychologiques et des interventions aux individus, enfants, couples et familles. Nos psychologues sont des cliniciens expérimentés qui utilisent une approche basée sur des preuves pour traiter les problèmes de santé mentale et/ou au travail.\n\nDans le domaine des entreprises, Thinkahead s'associe aux organisations pour réaliser des transformations au niveau individuel, d'équipe et organisationnel. Nous offrons un réseau de ressources pour aider les organisations du secteur privé et public à identifier et appliquer des solutions innovantes et durables aux divers problèmes affectant leur performance commerciale.\n\nNos programmes et services se concentrent sur le bien-être en entreprise, le développement du leadership et le coaching exécutif pour la transformation de la culture, la formation en entreprise et les services de conseil. Nous utilisons une approche intégrée combinant des principes et des méthodologies psychologiques avec les dernières tendances en management pour atteindre un changement comportemental durable, créer des équipes performantes et des cultures de travail constructives.\n\nThinkahead s'efforce de maximiser la performance et d'améliorer le bien-être par l'alignement et le développement des compétences des personnes et des organisations.\n\nNos services sont composés de nos 4 valeurs fondamentales :\n\n1. Développer, inspirer et stimuler les individus, équipes et organisations\n2. Service personnalisé et flexible qui combine des principes psychologiques éprouvés et des outils avec les dernières innovations en management\n3. Influence positive pour promouvoir des changements comportementaux durables\n4. Intervention ciblée garantissant des solutions rentables et durables

Description

• Lead architecture and design of multi-tenant BeyondTrust PAM services for MSP customers, including onboarding of new tenants and standardization of service offerings. • Architect secure privileged access workflows for infrastructure, applications, databases, cloud platforms, and network devices, aligned to least-privilege principles and regulatory requirements. • Implement and maintain BeyondTrust Password Safe and related components, including: • Discovery and onboarding of privileged accounts and systems • Password rotation policies and check-in/check-out workflows • Session brokering, recording, and real-time monitoring • Approval workflows and just-in-time (JIT) access • Implement and maintain BeyondTrust Privilege Management for endpoints and servers (Windows and Linux/Unix), including policy design, deployment, and tuning to minimize user/admin friction while enforcing least privilege. • Design and maintain highly available and secure BeyondTrust infrastructure, including clustering, scaling, upgrades, patching, and disaster recovery strategies across customer environments. • Integrate PAM with identity and security platforms, including: • Active Directory / Entra ID / LDAP and other directories for authentication and group-based access • MFA/SSO platforms using SAML/OIDC/OAuth2 • SIEM and logging platforms for monitoring and alerting on privileged activity • ServiceNow and other ITSM tools for request, approval, and ticket correlation workflows • Develop and maintain automation and tooling (e.g., PowerShell, Python, REST APIs) to: • Accelerate onboarding and lifecycle management of privileged accounts and systems • Enforce configuration standards and policies at scale • Generate reports and dashboards for compliance and operational KPIs • Lead end-to-end customer onboarding to the PAM service, including: • Requirements gathering, use case definition, and risk assessment • Designing onboarding playbooks and standard reference architectures • Coordinating with internal and customer teams to implement and validate PAM controls • Define and maintain standardized PAM policies and baselines across customer environments, including credential management, access approval patterns, session monitoring, and privileged elevation rules. • Conduct security and risk assessments of existing privileged access practices, recommend remediation plans, and track execution to closure. • Serve as subject matter expert and escalation point for PAM-related incidents and service requests, including troubleshooting BeyondTrust platform issues and complex access problems. • Collaborate with security, infrastructure, network, and application teams (internal and customer) to ensure PAM controls are aligned with broader security architecture and operational requirements. • Develop and maintain comprehensive documentation, including: • Platform architectures and configuration standards • Customer-specific runbooks and operational procedures • Onboarding and migration playbooks • Knowledge base articles and FAQs for internal and customer use • Provide mentoring and guidance to team members on PAM concepts, BeyondTrust best practices, and secure operations in a managed services context. • Communicate with customers and internal stakeholders with transparency, providing regular status updates, risk/issue visibility, and technical recommendations. • Complete training and certification as assigned to further skills and knowledge, including PAM and BeyondTrust-specific certifications where applicable. • *Other job duties as assigned

🎯 Exigences

• Minimum Required – A college degree or equivalent in Information Systems, Computer Science, Cybersecurity, or a related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for formal education. • Minimum of 7 years of related experience in IT operations, infrastructure engineering, or cybersecurity, with significant hands-on responsibility for privileged access controls in enterprise environments. • 3+ years of direct experience designing, implementing, and operating PAM solutions (BeyondTrust strongly preferred; experience with platforms such as CyberArk or Delinea is a plus). • Experience delivering services in a managed services or consulting capacity, including direct customer engagement and multi-tenant or multi-customer environments. • Demonstrated experience leading technical initiatives, driving cross-functional projects, and mentoring junior team members. • Experience working with regulated or compliance-driven environments (e.g., SOX, PCI DSS, HIPAA, ISO 27001) and supporting audit and evidence collection for privileged access controls.

🏖️ Avantages

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.