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Threelink

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Threelink aide ses clients à créer un climat sain dans la fourniture d'informations. Threelink y parvient en collaborant avec le client pour arriver à des solutions concrètes, adaptées aux besoins de l'organisation. Threelink est capable d'accompagner le processus depuis le conseil jusqu'à l'implémentation des solutions. L'accent est mis sur l'architecture organisationnelle, l'agencement des processus et l'architecture de l'information. Threelink possède une approche unique de la gestion du changement basée sur la philosophie de Human-Insight. Threelink offre son soutien à travers le conseil, la gestion intérimaire, la gestion de projet et la gestion des processus.

Description

• Provide ongoing functional support for Workday HCM, Payroll, Absence, Time Tracking, and Financials across multiple client environments. • Serve as the primary point of contact for assigned clients, helping them understand system capabilities, navigate business process configurations, and adopt best practices. • Manage your own workload and client priorities independently, ensuring work is completed within agreed service levels. • Investigate and resolve production issues by performing root cause analysis, testing configuration updates, and coordinating with internal teams. • Support Workday release management by reviewing tenant updates, assessing impact on client configurations, and recommending adjustments. • Create and maintain documentation, job aids, and reporting to improve client self-sufficiency and operational visibility. • Communicate proactively with clients and stakeholders, providing clear status updates and managing expectations.

🎯 Exigences

• 4+ years of experience supporting Workday in a post-go-live, managed services, or consulting capacity. • Strong functional knowledge of one or more of the following Workday modules: Core HCM, Payroll, Absence Management, Time Tracking, Benefits, or Core Financials. • Demonstrated ability to configure and troubleshoot Workday business processes, security, calculated fields, and condition rules. • Experience working directly with clients to gather requirements, explain system behavior, and recommend solutions. • Strong problem-solving and analytical skills with the ability to work through complex, cross-module issues. • Proven ability to manage multiple client priorities and deadlines simultaneously, without losing quality or responsiveness. • Active Workday certification(s) in Payroll, Absence, Time Tracking, Core HCM, Benefits, or Core Financials. • Experience with Workday reporting, calculated fields, and dashboards to support operational decision-making. • Prior experience in a consulting firm, managed services organization, or Workday partner environment. • Familiarity with Workday release cycles, tenant management, and SaaS operational best practices. • Comfort with ambiguity and a track record of figuring things out.

🏖️ Avantages

• Reasonable Accommodations • Equal Opportunity Employer