Executive Connect Manager

🕒 il y a 8 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 10%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of TM Forum

TM Forum

51 - 200 employés

Fondée en 1988

💼 Conseil

📦 Logistique

📣 Marketing

Consulting • Logistics • Marketing

Le TM Forum est une association mondiale de l'industrie des télécommunications, qui agit comme une alliance de plus de 850 entreprises de télécommunications et de technologie. Elle se consacre à favoriser des changements définissant l'industrie en connectant des fournisseurs de services numériques, des fournisseurs de technologie, des cabinets de conseil, et des intégrateurs de systèmes à travers 111 pays. Le forum est reconnu pour son travail de démantèlement des obstacles technologiques et culturels afin de créer des opportunités de valeur et de croissance dans les écosystèmes des télécommunications et de la technologie. Le TM Forum offre une plateforme pour que ses membres partagent leurs innovations, évolutions du marché, et parcours de transformation des affaires. Il fournit également des ressources telles que l'Architecture Numérique Ouverte, des API ouvertes, des formations, des certifications, et des événements collaboratifs comme le DTW Ignite, permettant aux membres de collaborer et de façonner l'avenir de l'industrie des télécommunications. En tant qu'organisme influent de l'industrie, il compte parmi ses membres actifs 10 des principaux fournisseurs de services de communication au monde et tous les hyperscalers clés.

Description

• Manage end-to-end delivery of Executive Connect and Invite-Only programmes across multiple annual events • Manage sponsor onboarding, including profiles, target accounts, and objectives • Conduct tailored outreach to high-level CSP delegates, including confirmations and reminders • Coordinate meeting scheduling, resolve conflicts, manage shared meeting rooms, and oversee onsite operations • Manage the Invite-Only cycle from attendee wish-lists through acquisition, marketing promotion, vetting, approvals, and session flow • Ensure invitations, reminders, and onsite instructions provide a seamless participant experience • Fulfil acquisition plans targeting senior CSP decision-makers across global markets • Support sponsors in refining audience wish-lists and defining session or meeting objectives • Handle escalations involving targeting, scheduling, approvals, or attendance • Act as a trusted advisor to sponsors throughout the delivery cycle • Coordinate day-to-day activities, workload priorities, and task clarity across programme delivery • Collaborate with Sales, Events, Marketing, and Insights teams • Contribute to consistent ways of working and improve delivery quality across events • Contribute data to event retrospectives and identify improvement opportunities • Suggest enhancements to workflows, SOPs, templates, timelines, and communication processes • Support best practices in targeting, outreach, data capture, and attendee engagement • Anticipate risks and implement preventive solutions • Track acquisition progress, delegate confirmations, meeting scheduling, attendance approvals, and delivery risks • Provide ongoing updates for cross-team alignment and timely action • Produce post-event insights and recommendations • Contribute to broader Sponsor Success reporting

🎯 Exigences

• Strong experience delivering executive-level engagement programmes, event operations, sponsorship delivery, or high-value client engagement • Proven ability to manage complex, multi-stakeholder workflows across global events and time zones • Skilled communicator able to engage confidently with high-level CSP executives and senior sponsor representatives • Experience working in fast-paced, deadline-driven environments • Strong organisational and prioritisation skills • Excellent problem-solving ability and sound judgement when managing escalations or time-sensitive issues • High attention to detail and ability to maintain accuracy across multiple concurrent workstreams • Familiarity with telecoms, technology, B2B events, or curated meeting programmes is beneficial • Proficiency with CRM systems, scheduling tools, and project management platforms is an advantage

🏖️ Avantages

• Fully remote work arrangement • Full-time employment • Global, year-round program of digital and in-person events • Inclusive workplace committed to belonging, respect, support, fairness, and freedom from bias

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